New Member
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6 Messages
QP1005 error when trying to mirror screen
I get an error message stating: “playback not allowed on jailbroken devices (QP1005)” when trying to mirror screen and watch live tv shows on my tv from the my U-verse app on my iPad. I am able to watch live tv in app on iPad but get error message when I try to mirror the screen. Any resolution for this?
Running iOS 13.6 (not a beta version)
Accepted Solution
Official Solution
DIRECTVhelp
Community Support
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255.1K Messages
5 years ago
Thank you for reaching out in our Community Forums, @JD_Kidd
At this time, the app is functioning normally. It does not allow mirroring from a mobile device to a television.
If you do not have a Uverse receiver on this TV or if you are away from home, we do have a Uverse App available through Amazon Fire TV devices, including the Amazon Fire Stick.
This is another great way to take your services with you when you’re away from home.
Let us know if you have any other questions,
Meaghan, AT&T Community Specialist
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JD_Kidd
New Member
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6 Messages
5 years ago
Has this stumped the entire community?
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JD_Kidd
New Member
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6 Messages
5 years ago
Thanks for the reply Meaghan. You might want to update the error code for this situation to state something similar to what you explained instead of craziness about a jailbroken device. Would have saved me a lot of time and heartache. LOL...
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DIRECTVhelp
Community Support
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255.1K Messages
5 years ago
Good to hear from you, @JD_Kidd!
Thank you for taking the time to reply and mark a comment as an accepted resolution. This will really help out the community going forward.
That is also a great idea to look into updating the error code; we will start working on that right away.
We appreciate you being part of AT&T and our Community Forums,
Meaghan, AT&T Community Specialist
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Vaddison
New Member
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1 Message
5 years ago
It’s true. This app does not support streaming from an iPad. I spoke to AT&T tech support. They had no idea what I was talking about. The U-verse app needs to be fixed immediately since we are all paying for this remote feature.
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JefferMC
ACE - Expert
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36.9K Messages
5 years ago
This is not a bug to be fixed. Their agreement with the video providers for the mobile apps precludes the mobile device streaming it to a large screen. AT&T considers this proper operation. It also won't work via an micro-HDMI cable.
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