Contributor
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1 Message
Recordings vanished
I got this gear and it took forever to get the cable to start up after a short power outage. How do I get them back?
Contributor
•
1 Message
I got this gear and it took forever to get the cable to start up after a short power outage. How do I get them back?
Accepted Solution
Official Solution
_xyzzy_
Expert
•
3.6K Messages
7 years ago
Reboot the gateway (pull plug for 15 secs. and let it fully reboot) and then the dvr (pull plug for 15 secs.). See if that fixes it. If it doesn't perhaps the power outage had an accompanying power surge and fried some of the equipment. In that case they may have to be replaced. Call 800-288-2020 for replacements.
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