Contributor

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2 Messages

Friday, October 18th, 2019 4:31 PM

Something strange with my AT&T Uverse

When watching my cable channel news station that and a number of stations suddenly were not available and asked to call a toll-free number.  When I called it I spoke to someone who said it would cost a one-time $1.99 fee to turn it back on.  Gave a cc# and instantly the stations were back.  Afterwords I got to thinking "how strange" and that doesn't sound like this was an AT&T thing I called AT&T who confirmed that was a fraud attempt.  Well I cancelled the credit card and the channels are working still. Now the big question is, can the system be hacked to suspend the channels you watch, display a fraudulent phone # and once the fee is paid turn it back on?!!!   

 

Right now I would have to research the ph# that I called and since the card was cancelled there is not a transaction to follow I don't instantly have any other validating information, but still am curious about this incident.

 

Thanks,

Pamela Ellis

ACE - Expert

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28.3K Messages

5 years ago

Just to be clear, you have regular Uverse TV service?  NOT the streaming service called AT&T TV

Contributor

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2 Messages

5 years ago

I have AT&T Uverse


NEED HELP?