Mentor
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10 Messages
Spinning Circle
Lately I've been seeing the "spinning circle" (the one that appears when you launch apps) showing up frequently while just watching live TV or a recording. It will appear every 5 minutes or so, spin for a couple seconds, then disappear. It's becoming a distraction . . . has anyone else noticed this and is there a solution?
aviewer
Expert
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3.2K Messages
10 years ago
First thing to try would be a reboot of the device.
If it is the computer, reboot computer & RG.
If it is STB/DVR reboot those & RG.
Might as well do then all during a quite time (not recording or watching)
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mibrnsurg
Expert
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4.3K Messages
10 years ago
Might be from one of the apps from commercials that you can click OK and do something w/the ad. Might be spinning up or off. I've seen it intermittently. 😉
Chris
__________________________________________________________
Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATT Uverse Care (all service problems)
ATT Customer Care(all other problems)
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more
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jcaparula
Mentor
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10 Messages
10 years ago
Did a STB reboot . . . no luck. If anything, it's happening more. And not just during U-verse promo commercials. I'll try the RG reboot next.
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jcaparula
Mentor
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10 Messages
10 years ago
I have not changed modems. Did a RG reset this morning, still getting the spinning circle every 5 minutes or so. Guess I have no choice but to call customer service.
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mibrnsurg
Expert
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4.3K Messages
10 years ago
I only see it once every few weeks, click the ATT Uverse Care link in my signature, send the PM, explain your spinning circle situation.
Include your account #, email address and a good phone # (land or cell) and time to contact you on.
Check the blue PM envelope, upper right on every page, for their reply. Good luck 😉
Chris
__________________________________________________________
Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATT Uverse Care (all service problems)
ATT Customer Care(all other problems)
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more
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