Teacher

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8 Messages

Monday, June 5th, 2017 5:53 PM

Starz Western Channel Distorted

Been noticing the Western channel changed its aspect ratio. The movies side edges are clipped off. Even in letterbox format, still clipping side and squashing their heads. It is not my TV, all other channels are fine.

ACE - Expert

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28.3K Messages

8 years ago

Teacher

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8 Messages

8 years ago

3 weeks later, the problems still there. Does AT&T Uverse even look at these posts?

Mentor

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35 Messages

8 years ago

I am on the phone with SUPPORT yet again ... this is absolutely ridiculous!  The Starz Western Channel is about the ONLY channel my family watches every day.  It is unwatchable in this state. 

Mentor

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35 Messages

8 years ago

I heard back from STARZ Support today.  STARZ recently launched a new channel called STARZ Encore Westerns EAST which is delivered as HD -- and STARZ assumes that AT&T is mixing up the signals by sending the HD signal to our SD U-verse channel (which is the original STARZ Encore Westerns channel).  STARZ suggests we contact AT&T and ask them to confimr which signal they are sending to the non-HD channel.  The finger pointing continues ......  

Mentor

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35 Messages

8 years ago

Keeping the good fight alive!  We seem to be picking up more supporters as well.  The solution seems so simple - AT&T needs to revert whatever they changed in Mid-May back to the previous settings.  Ba-Da-Boomp.  Problem solved.  I am still fighting for justice and the American way  Smiley Happy

 


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