3 Messages
Stingray Music
Stingray Music error "player could not be tuned to unexpected error" I have have unplugged TV from box, reset box and still having issue.
3 Messages
Stingray Music error "player could not be tuned to unexpected error" I have have unplugged TV from box, reset box and still having issue.
Accepted Solution
Official Solution
DIRECTVhelp
Community Support
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254.6K Messages
2 years ago
Let's get your music going again, @haysp!
We see that you've unplugged your TV and that didn't work. Next let's have you reset your gateway. This can fix numerous issues such as the one you are experiencing.
You can follow these steps:
Let us know if this helps! If not we have few more things we can try,
CalebP, AT&T Community Specialist
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baseballisback
ACE - Professor
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8.1K Messages
2 years ago
Do you have AT&T internet?
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haysp
3 Messages
2 years ago
Yes
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haysp
3 Messages
2 years ago
It worked, thank you!
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DIRECTVhelp
Community Support
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254.6K Messages
2 years ago
We're glad to hear that, @haysp!
Don't hesitate to reach back out if you ever need our assistance again. Thank you for visiting the AT&T Community Forums!
CalebP, AT&T Community Specialist
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baseballisback
ACE - Professor
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8.1K Messages
2 years ago
When in doubt, restart!
(Not just for TV, but any electronic device.)
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Theresajames
1 Message
1 year ago
I had the same thing happen with spotify modfyp. Can’t find anything regarding AT&T dropping that service. Did you find out anything?
(edited)
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baseballisback
ACE - Professor
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8.1K Messages
1 year ago
@Theresajames
Stingray works for me. Do you have AT&T internet? What happens when you use the number buttons on the remote to go to the channel directly? Type in 5103 and report what happens.
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