Contributor

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2 Messages

Wednesday, January 2nd, 2019 2:14 PM

Streaming on Apple TV

I changed to fiber a few weeks ago and I had to move to a new account #. Now I am unable to use any of my apps on my apple TV. Each time I sign in it says I am an unauthorized user. Any suggestion. I have been with ATT U-Verse for years now and have been able to stream using apple TV during that time without any problems. Example: I have always been able to use the ESPN, NAT GEO, TBS, etc... apps on my Apple TV. Now nothing.

 

Signed Frustrated

ACE - Expert

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28.3K Messages

6 years ago

If you got a new account, did you get a new ATT email?  Are you using the NEW email address to access your NEW account?

Contributor

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2 Messages

6 years ago

Yes, used the new email and still nothing. Even tried old email too. This is so frustrating because I've always had access to streaming my favorite channels on my Apple TV where ever I am. Any other suggestion?


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