The U-verse App - You Do Not Have To Miss A Thing!!

Hi @beengone1,

Check out this article! It explains the U-verse app and member ID information. 

If you have any other questions or concerns, check out our Hot Topics section. It has some helpful information. 

ATTU-verseCare

The U-verse App - You *DO* Have To Miss [some] Things:

the service goes down at times

the app freezes/crashes on iPhone and iPad - tested on 4 different devices and 6 different ISPs

closed captioning is from another show a lot of the time

try this on an iPhone 5:
select a high def channel - let it play for a minute - select the standard def version of that same channel -- the high def keeps playing and a loading symbol continuously rotates - select a totally different channel to get out of that mess --- [high def to std def OR std def to high def - the order doesn't matter - the second channel never loads if it is just another definition of the channel that was already playing]

you can also get two different channels (video and audio) to stream at the same time --- you can see the edges of the original stream behind the second stream --- if you exit the "Live" player - the audio of the original stream continues to stream/play while viewing the full guide -- you must exit the app to get out of that ridiculous situation

also on an iPhone 5:
bringing up the control panel often pauses the stream - but not always --- wish that it never paused the stream ----- the app doesn't always report the server providing the stream to the control panel

one of the updates to this app claimed to make the error messages more user friendly (because the user sees error messages quite often) --- there are still a few errors that have no text at all - just an error number

get rid of the white pop up error about "nil token" --- the player has the same error message.--- there is no reason for the user to have to see and dismiss that white pop up message

the guide in the app often times shows the wrong info - not the show that is playing --- this is not a time zone issue --- the info can be off on some channels for several hours - but be correct for other channels

the guide under the live player doesn't correctly handle transitioning for normal content to blocked content --- the live player gives a cryptic error and the user has to exit live streaming then go back again to get the correct info that the stream is blocked

blocking can occur in the middle of a show --- the show is playing - if you leave the show (during a commercial) when you come back - the rest of the show is blocked

if you add one of the four Audience Network HD channels to your favorites - all four appear in favorites after you close the uvapp and reopen it

the two standard def channels for the Audience Network are both named Audience Network HD

the guide part of the uvapp retains button selections -- if favorites was selected when the app was closed - then favorites will be selected when the app is reopened --- this is not true for the "Live" screen --- each time that you opt to watch live TV - you have to select the "star" (favorites) filter

there are more issues - but the list above will do for now
-uvappsux

How do I get all the channels I have on my U350 package on my anywhere computer/phone app?

You cannot get all of the channels that are available on a U-verse TV Receiver on the app.  Some channels don't provide streaming at all.  For others, the streaming wasn't made part of the retransmission deal signed between the provider and AT&T, so it's not available.   Is there some channel in particular that you're missing?

And, uh... I don't think there is a U-350.  There's U-300 and U-450 (and maybe even a U-400 for those few who got it 6+ years ago and haven't switched to something else), but no U-350.

the recent update to the uvapp didn't fix a thing for me.