New Member

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4 Messages

Wednesday, January 8th, 2020 3:00 PM

Third Party Applications

I am unable to sign in to third party applications using my u-verse id and password such as HBO GO, ESPN, FXNow, Fox News, CNN, etc. I pay for all of these channels and was promised the ability to use the third party applications. I continuously get the error that my account does not subscribe to these things. I have spoken for hours to customer service agents all of which have been unable to help. How do I fix this?

New Member

 • 

4 Messages

5 years ago

To anyone who is having this same issue, I have found a work around for everything except HBO Go.

If you create a sub account you can login to most third party apps including Fox News, CNN, CNBC, FX Now, etc. I have not yet found a way to get into HBO GO but will post if I do. I am not holding my breath that AT&T Customer Service will help.

Sub account creation: https://www.att.com/esupport/article.html#!/email-support/KM1009528


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