Contributor

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4 Messages

Monday, August 26th, 2019 2:12 AM

turning close captioning off

cannot get close captioning off. Tried the menu it didn't work. have s10-s4 remote.

Expert

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3.6K Messages

6 years ago

You mean the the menu that comes up when you click zoom on the S10?  Have you tried menu -> options -> system -> closed captioning? Or can't you get to either of these menus?

 

Is this on every channel that has closed captioning? Or just what you happened to be watching at the time you posted to here? And if it's the latter are you sure what you are watching doesn't have "hard" closed captions, i.e., part of the actual video?

ACE - Expert

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28.3K Messages

6 years ago

Does the S10-S4 have a red "C" button?  

Contributor

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4 Messages

6 years ago

Yes I have tried it and the close captioning is still there.

Expert

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3.6K Messages

6 years ago

Reboot (pull plug for about 15 secs.).


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