Contributor
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2 Messages
TV access to AMAZON movies site
Trying to access AMAZON on TV, Log in with E-mail and password. Rejected as not valid even though they are correct when I log in to my Amazon account on PC. I know I am inputting e-mail and password correctly I can access NETFLIX. Is problem with Amazon or AT&T ?
DIRECTVhelp
Community Support
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255.1K Messages
8 years ago
Hello NAVYVETHMSG
Please tell me if you are using built-in apps on the television to access Amazon.
-Thor, AT&T Community Specialist
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NAVYVETHMSG
Contributor
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2 Messages
8 years ago
Using the Amazon app that came with the Samsung Smart TV, There are a number of different apps. Am using NETFLIX with no problem. Have not tried to join otherd
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DIRECTVhelp
Community Support
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255.1K Messages
8 years ago
The Amazon app on the TV may be the problem as Amazon is accessible from other devices and Netflix is working on the TV without issues.
-Thor, AT&T Community Specialist
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