Contributor

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1 Message

Friday, June 1st, 2018 1:17 AM

TV stuck on search screen

I am new to ATT and UVerse. So far, not happy.  We have 4 TVs.  3 are fine.  Main TV is stuck on the search channel.  Rebooted the receiver, no change.   Tried all the remote buttons - nothing happens.  

ACE - Expert

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28.3K Messages

7 years ago

Pull the power cord on the DVR and all STBs.

Pull the power cord on the RG/modem.

Wait 20 sec.

Return power to RG/modem FIRST.  Allow all lights to start flashing.

Return power to DVR next.  Allow it to become functional.

Return power to STBs.


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