1 Message
Tv won’t connect with air WiFi
I received a new appliance from AT&T for Internet in my house. I was able to connect my computers and my iPads. However, I cannot connect my TV. I enter the password that comes on your appliance in the same way that I entered it on my iPads and my computer. However, it tells me that I have the wrong password. On the old AT&T system, I had no problems.
DIRECTVhelp
Community Support
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254.6K Messages
8 months ago
Hi @Msteinby!
Thank you for reaching out to us! We understand that you're facing issue with AT&T Internet Air's connectivity for your TV.
As the concern is with the AT&T Internet Air, the best team to assist you is our AT&T Internet Air team.
We recommend that you contact our AT&T Internet Air customer service team at 800.288.2020. They are available from 10am to 7pm Central, 7 business days a week.
Let us know how it goes.
For further assistance, we are always here to help!
Thank you for contacting AT&T Community Forums,
Rob, AT&T Community Specialist.
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baseballisback
ACE - Professor
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8.1K Messages
8 months ago
You still need the AT&T Gateway, as that connects your U-Verse TV equipment to AT&T equipment further upstream.
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