Tutor
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7 Messages
U verse online
I am looking for help with U verse online. I have been using this for months with no problems. Recently when I log in and try to watch video it does not come up. This happens with most video, so I used a different computer to access U verse online and the same problem is happening. Does anyone have suggestions on how to fix this? Please help! This is how I watch shows.
Accepted Solution
Official Solution
michellewallace3
Tutor
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7 Messages
13 years ago
I am not sure which advice helped. I updated all my video players on my compter and Java, microsoft silver, etc. and then I rebooted my computer and now it works. Whoooooohoooo!!!! Thank you all so much for your help!!!!
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RCSMG
Expert
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394 Messages
13 years ago
I am using FF and I logged into Uverse online and am seeing Tron Legacy right now. Try deleting all of the cookies in your browser. Which browser are using?
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michellewallace3
Tutor
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7 Messages
13 years ago
I was using internet explorer. I thought it might be a browser problem so I downloaded firefox. Neither worked. I think I deleted my cookies and still does not work.
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michellewallace3
Tutor
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7 Messages
13 years ago
I also disabled the ad blocker on both and still no results.
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RCSMG
Expert
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394 Messages
13 years ago
It could be a setting on your computer, but I don't know. Hang in there someone will be along with a solution.
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michellewallace3
Tutor
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7 Messages
13 years ago
Thanks for trying to help. I really enjoy this service so I hope I can get it to work again.
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RCSMG
Expert
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394 Messages
13 years ago
I'm sure you will. It could be that if you try logging in tomorrow it will work fine.
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michellewallace3
Tutor
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7 Messages
13 years ago
This problem has been going on for the last week.
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aviewer
Expert
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3.2K Messages
13 years ago
I an reading you to say that you have access to the site, but your videos do not play & it is the same with two different browsers.
Could be your video player. Try rebooting your computer.
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michellewallace3
Tutor
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7 Messages
13 years ago
I have tried two different compters acessing my account on u verse online and both computers will not play any of the unlocked content. I tried updating the video player, but this did not help. I can go to other places like abc, cbs, etc. and stream the video it is just with my account on U- verse online that I am having this problem.
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RCSMG
Expert
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394 Messages
13 years ago
Thanks for posting you got the issue resolved. Enjoy.
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