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Sunday, March 22nd, 2020 7:44 PM

U Verse wireless receiver not working

U Verse wireless receiver not working although I have another one which is so changed them. Never had a problem previously although the one I'm having a problem with is a longer distance from RG which has to be the problem as both units on the TV don't work but work on other closer TV to RG---you guys changed something with wireless signal or RG did

I would like it fixed please.

ACE - Professor

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473 Messages

5 years ago

Have you moved the gateway and/or Wireless Access Point (WAP) from its former position? Sometimes just a simple shift of the WAP can cause the signal to drop for a specific point. Putting electronic devices near or between the WAP and the wireless STB can also cause a problem.


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