Contributor

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1 Message

Saturday, April 9th, 2016 2:47 PM

UNC-TV Explorer channel guide is wrong!

About two weeks ago, UNC-TV Explorer channel changed its lineup for Friday and Saturday nights.  The U-Verse channel guide currently running is wrong, especially at night.  Explorer has put the detective shows on Friday nights and the travel shows on Saturday night - yet the remote guide schedule has not been changed to reflect the correct programming!  This is ridiculous!  Somebody is not doing his job! 

Expert

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4.3K Messages

9 years ago

@taylorcats3  Contact @Fox Mulder by PM, include the call letters of the channel and what is wrong.

 

Use this link to PM him:

 

https://forums.att.com/t5/notes/privatenotespage/tab/compose/note-to-user-id/2540135

 

His job is to make sure the EPG is correct.  Good luck 😉

 

Chris
__________________________________________________________

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I Call It Like I See It, Simply a U-verse user, nothing more

Contributor

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1 Message

7 years ago

Since this channel is run and supported by UNC....why is it not possible to get the listings correct...It's been going on for at least two weeks.  Just today, Sunday 11/12, the listings are still incorrect...Don't you think it's time to change personnel so that the appropriate changes occur in the programming

Expert

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3.6K Messages

7 years ago

IMO ATT can't (won't) really do anything about it.  ATT gets their grid data from their grid provider (FYI Television I believe) and the grid provider gets the info from the networks.  So if it's wrong in the grid ATT can push the blame to their grid provider and the provider in turn can blame the networks.

 

A possible way to confirm the source of the error(s) is not ATT is to look at a site like titantv.com for uverse for your location to see if it has the same mistakes.  I'm not sure who titantv uses for their grid data.


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