New Member

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1 Message

Monday, August 31st, 2020 5:45 PM

Universe outage

My zip code is 39503 

Does anyone have any idea when the outage in my area will be resolved 

ACE - Expert

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1.2K Messages

5 years ago

Moved to U-Verse forum

ACE - Professor

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8.2K Messages

5 years ago

Is it just on one TV (or a few channels on one TV) or does it affect everything?

 

If it's just one TV, unplug that receiver for about 30 seconds and plug back in.

 

If it's all receivers, unplug everything. Plug modem back in and wait for expected results. Plug DVR back in and wait for expected results. Plug other receivers back on and wait for expected results.

 

If still problematic, call 800-288-2020.


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