Using Uverse login in for apps

Let's get your U-verse app working, @kwalker24! 

We recommend following these U-verse app troubleshooting steps:

1. Make sure you are using the correct member ID to sign in. 
2. Restart the device.
3. Delete cache. Varies on phone, browser or device operating system.
4. Uninstall and reinstall the app
5. Verify you have the latest software/ operating system on your phone or tablet 
6. Turn off other apps that may be in use
7. Make sure you have U-verse TV service and an appropriate package – if you do not have U-verse TV, you can see if it is available by signing into your account at att.com.
8. Reset your password – This can help sync up your account.
9. In some instances, restoring the phone has resolved app function. You may lose pictures and other data if this is performed. 
10. Also, be sure to report/post a review in the applicable software store for your affected device to help address an issue.

If none of these tips help, please let us know if you're only able to view premium channels in the guide. We've noticed this is affecting multiple iOS users. 

Raiden, AT&T Community Specialist 

I am getting the same response from other content providers, (A&E, IFC, Vice), all part of my U-verse programing package and were previously working on the app on both the ipad and iphone.

This has not been working for over two weeks now.