Contributor

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1 Message

Thursday, April 5th, 2018 5:52 AM

UVerse App Not Working on Bluestacks

I have been using Bluestacks Android Emulator to gain access to the UVerse App on my Windows 10 PC.  Until recently, it worked well.  A few weeks ago, it stopped working--now, every time I try to log in to the app via Bluestacks, it says "Login Failed Cannot connect to server at this time.  Please try again later."  After weeks of trying again later, I am very frustrated. The app works on my Android phone, but not my PC, which is what I want to use to manage my recordings because it is so much easier to see the screen.  Help!

Community Support

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254.9K Messages

7 years ago

Hello @ellinor,


Welcome to the Community Forums! I can definitely understand how this has become a cause of concern for you, but I would be more than happy to help!


Have you tried updating or reinstalling the app on your computer? If not, please try this to ensure there are no internal app issues. If you already tried this, I recommend getting in contact with Bluestacks support.


If you have further questions, please let us know!


Jax, AT&T Community Specialist

Contributor

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1 Message

7 years ago

I just installed Uverse App on bluestacks 3. I am able to watch on demand movies and shows but not live tv. The app just crashes when i click on live tv.


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