Contributor
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1 Message
Uverse app won't download
Uverse app won't download on to my Pixel 2 phone... It gets about 25 percent there then stops (18.83 mb).
Contributor
•
1 Message
Uverse app won't download on to my Pixel 2 phone... It gets about 25 percent there then stops (18.83 mb).
DIRECTVhelp
Community Support
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255K Messages
7 years ago
Hello @kaze0103,
Thank you for reaching out to us for assistance! We’re always happy to help. I know how important it is to make sure you’re able to use your UVerse app.
First, make sure that you are connected to a stable Wi-Fi connection. Also, check to be sure that your phone’s software is completely up to date, as the app’s software will be setup to run on the newest software update.
If it still won’t download after taking these steps, then I’d also check the storage availability on your device and making sure you have room for the app! You may need to free up some space. After you check your storage and free up space, if it’s still not downloading please reach back out to me, and we can troubleshoot further!
If you have any other questions or concerns, feel free to reach back out to me. I am always happy to help!
Have a fantastic day.
RiAnn, AT&T Community Specialist
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