Contributor
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1 Message
U-verse app won’t recognize receivers since IOS 13 update.
Since updating to IOS 13 the app doesn’t recognize the receivers. I’ve all all the troubleshooting steps. It worked just fine until the update.
Contributor
•
1 Message
Since updating to IOS 13 the app doesn’t recognize the receivers. I’ve all all the troubleshooting steps. It worked just fine until the update.
DIRECTVhelp
Community Support
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255K Messages
5 years ago
Hey, @Peteandlou!
Thanks for reaching out! We'd be glad to help update you on this situation.
Since you've already tried all the troubleshooting steps, you may need to wait for a software update to fix this feature. This software issue is widespread on devices using iOS 13 at this time, we're sorry for the inconvenience.
Let us know if you have anymore questions, we're here to help!
Ramses, AT&T Community Specialist
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Iron_Man-222
Teacher
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10 Messages
5 years ago
Hi Guys,
Per App Store
AT&T / U-verse Team
Recently released version 6.2.3 that contains a fix for this issue 😀.
Did this version fix the problem for you? 🙏
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