Scholar

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33 Messages

Wednesday, June 20th, 2018 5:42 PM

Uverse channel guide empty

Woke up this morning and the entire channel guide simply says "getting information." Did a full house reboot, and a non-destructive recovery of the DVR. Anybody else have a sudden change to their channel guide?

Teacher

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13 Messages

7 years ago

Multiple customers, in multiple cities, reporting this as a problem this morning. So it's an ATT system problem somewhere.

 

Just going to have to wait it out. 

 

If you have the ATTuverse app on a tablet or phone... you can see the guide there, and can also view broadcasts, and schedule recordings.  This app does not appear to be impacted.. just home broadcast services.

 

Scholar

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33 Messages

7 years ago

Thanks. 


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