Contributor
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1 Message
U-verse Family plan
Because the prices keep going up after a one year introductory price, I've downgraded twice: U-300 package to U-200 package, and now down to U-Family package. I am completely disappointed in the Family package. Other than my local channels, it offers almost nothing especially for a senior citizen. There should be a bigger variety of package choices. I've had U-verse internet all this time too and really like it and am happy with it so I've keep it the same ever since I signed up. I am thinking that I had better look to other companies for TV & high speed internet. Does anyone have any suggestions? AT&T called me many time when I first changed my package this fall asking about my U-verse service. They always managed to call when I was not available to answer so I just received a lot of messages on my answering machine.
mibrnsurg
Expert
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4.3K Messages
10 years ago
@Anita49 Did you ever think about u100? Seems there's a good mix of channels in u100. 😉
Chris
__________________________________________________________
Please NO SD stretch-o-vision or 480 SD HD Channels
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I Call It Like I See It, Simply a U-verse user, nothing more
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Pizadora19
1 Message
3 years ago
I've recently experienced a higher U-verse bill also and was considering the family plan. It's sad At&t does not care about their customers, especially seniors. After reading your post I guess I want be downgrading to the family package. I'm going to have to do something I've been dreading, go else where. Good luck!
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DIRECTVhelp
Community Support
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254.4K Messages
3 years ago
We'd be happy to see what we can do about your cost of service, @Pizadora19.
We suggest opening your own new thread, since this one is 7 years old and could end up getting closed to new posts.
We look forward to working with you.
Aminah, AT&T Community Specialist
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baseballisback
ACE - Professor
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8.1K Messages
3 years ago
Yeah. Call 1-800-288-2020 Monday-Friday and ask for billing.
They'll work with you to get a price/package which should be acceptable. What they won't do is remind you when your promotions expire. You'll have to write the date down somewhere and call back.
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