Contributor
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1 Message
Uverse phone access
I'm no longer able to watch recorded shows from my mobile device or ipad. I only get the options: setting or add/delete.
Contributor
•
1 Message
I'm no longer able to watch recorded shows from my mobile device or ipad. I only get the options: setting or add/delete.
Accepted Solution
Official Solution
skeeterintexas
ACE - Expert
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28.3K Messages
6 years ago
The ability to WATCH recordings has NEVER been an option with Uverse. DirecTV yes. Uverse No. You can MANAGE your DVR, hence the add/delete option. That's the way it's been from day 1 and an issue for many customers.
You can watch programs from the On Demand library that you might have ALSO recorded but you aren't watching recordings. That's why some of your recordings will give the option to watch....it's only because it's also available On Demand.
Example: You record Bohemian Rhapsody on HBO. It shows up on your recorded shows on the app with the option to watch. When you choose to watch it, you are watching the movie from the On Demand library because it is available from HBO On Demand. I think it's a sneaky thing but that's the way it's always been.
Bottom line: If it ain't on On Demand, you're not going to watch it on the app.
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