Uverse programing guide errors

HI @chculley,

 

I understand your concern. Let's get the help you need.

 

To fix the incorrect channel listing, please follow the below steps.

 

The problem is with the listings that are on " att.com". Go there and log into a uverse account. Select "myAT&T", "Digital TV", and then "Channel Line Up" under "My TV Service". Near the top left your zip code will be shown with a link next to it that says "change" Change it to "32080" and you will get the line up I am speaking

These quick fixes will resolve many U-verse TV errors.

• Restart your U-verse receiver(s) by holding down the POWER button for ten seconds, then pressing again to restart. (This takes 5-8 minutes and will impact any DVR recordings in progress.)
• Restart your Wi-Fi gateway by removing the power cord for two minutes then plugging it back in (will interrupt AT&T service).
• Check for snug and secure video cables connecting your TV, gateway, and receiver.

NOTE: If you see the message The recording conflict could not be cleared, try canceling one or more recordings, or turning off one or more receivers. 

Additionally

 

Get your favorite games and programs from all of the ESPN networks and watch them live on your PC, smartphone, tablet, or connected device with WatchESPN. Download this exciting app at WatchESPN.com.

Note: AT&T Subscribers with U200 and above (and those with the grandfathered U100 package) have access to ESPN live on their computer, tablet, smartphone, or connected device. Members need to sign in using their U-verse email and password in order to access.

 
Launch Troubleshoot & Resolve on U-verse TV
 

Follow these steps to troubleshoot your issue.

1. Press Menu on the U-verse Remote Control.   
2. Scroll down to Help, then press OK.   
3. Select Information.
4. Scroll to Troubleshoot & Resolve, then press OK.   
5. Select the service you want to troubleshoot and allow the interactive diagnostic test to run and complete.   
6. Follow the onscreen instructions to resolve. Other options may include dispatching a technician or speaking to a Customer Care agent.

Note: If you need additional assistance, go to U-verse TV Support.

 

I hope the above information helps!

 

Please get back to us if the issue still persist.

 

Thank you,

Justin, AT&T Community Specialist.