Community Support
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3K Messages
U-Verse Streaming, Guide Info and DVR Management no longer Available via Website
Streaming is available on the U-verse app for iOS, Android and Amazon devices. Watch your favorite shows virtually anywhere, anytime, manage your DVR and use the app as a remote control.* More info.
*Requires qualifying device and data connection. Access to content varies by device, TV plan, and viewing location. Data charges my apply.
Download the U-verse app today for your iOS, Android or Amazon devices.
IOS (iTunes App Store)
Android (Google Play)
Amazon Fire tablet (Amazon App Store)
Amazon Fire TV (Amazon App Store)
Just sign in with your U-verse account credentials and start streaming! Don't have a myAT&T sign in? Register today.
Channel Guide information can be found on the app as well.
David, AT&T Community Specialist
AT&T Help
Need help with an account specific question? Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.
Floridagirl
Tutor
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1 Message
7 years ago
It was a very bad decision to discontinue UVerse streaming online from a computer. As a paid subscriber, I should have access to view channels regardless of the device. It absolutely makes no sense that I can go to a cable channel website, sign in using my UVerse login and stream online, but I cannot do the same thing through a ATT website. The person who made that decision should be fired!
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shandrew69
Teacher
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2 Messages
7 years ago
im disabled and used the online guide all day. its hard to scroll through the tv channels with the remote. also i use 1 hand so using a phone app is almost impossible plus it doesn't even work. think of your customers needs and what is easiest for them . not everyone has the means to use the replacement options you offer.
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shandrew69
Teacher
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2 Messages
7 years ago
im disabled and used the online guide all day. its hard to scroll through the tv channels with the remote. also i use 1 hand so using a phone app is almost impossible plus it doesn't even work. think of your customers needs and what is easiest for them . not everyone has the means to use the replacement options you offer.
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SARTP
Contributor
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2 Messages
7 years ago
The online guide is no longer available. Where did it go?
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OneTreeHill
Mentor
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37 Messages
7 years ago
The DOJ is forcing AT&T to sell off either DirectTV or Turner Broadcasting (I.e., CNN) as a condition for approving their merger with Time Warner. So if AT&T ends up deciding to sell off DirectTV, perhaps they will have no choice but to reinvest in Uverse TV and bring back the uverse.com website.
We can only hope and pray this is what ends up happening.
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Bobby_Tyson
Contributor
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2 Messages
7 years ago
Placing a message on a forum is not notifying customers. Don't have a smart phone or other device. Don't want them. Now looking at various services to stream British-TV as a replacement for U-verse.
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Bobby_Tyson
Contributor
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2 Messages
7 years ago
Is AT&T going to provide me with one of those devices? Don't have one, don't want one and don't need one........guess I now feel the same about AT&T
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SallyAnne
Tutor
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4 Messages
7 years ago
Argh. I just tried to watch Fox Sports Go on my browser and when I signed in wiht my ATT username & password, it wouldn't load. So now, even though I am a paying client, I can't watch this channel on my laptop?
This is getting worse and worse.
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mrwhiskerss
Tutor
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4 Messages
7 years ago
Had Spectrum installed today. The tech asked who I was switching from. When I told him AT&T he asked me why, because I was the fourth customer today he had switched from AT&T. I told him because AT&T did not value their customers and took away our streaming service without any notice. Ain't that a kick in the teeth AT&T?
Here is what I have already noticed. The internet is 10 times faster (100 Mbps+), the TV picture is better, the online guides, streaming and DVR control is cleaner and much easier to use. Even the controls of the TV service from the remote has better features.
Again, thanks AT&T for doing something so ignorant it forced me to change. Now what I have is so much better! and costs half as much.
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pops6927
Contributor
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2 Messages
7 years ago
this was the link that I could access the complete channel guide and DVR information on my computer, instead of sitting in front of the TV. Nov. 1st it disappeared, replaced by this site. Can I get it back or give me the link to do so? I am disabled from 5 strokes and am at the computer most of the day.
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fastncrazy
Teacher
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4 Messages
7 years ago
AT&T does not appear to have any intention to address this issue affecting subscribers with disabilities like yours and mine(vision). Very weak customer service. Look elsewhere for real customer service.
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darylb179
Contributor
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1 Message
7 years ago
The loss of this function is very disappointing. It was a great feature. The App is not a comparable replacement. Please bring it back AT&T!!
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JWMTX56
Mentor
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8 Messages
7 years ago
I'll believe them when I finally see the channel guide restored. Are they going to send out the new link or just not notify anyone as they did when they removed it?
They may just be creating a smoke screen with that statement in order to try to calm the masses for a while until they just forget or give up on it altogether.
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dexters
Teacher
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2 Messages
7 years ago
There was no warning of this going away at all. Also no message saying what happened or changed when I went to the guide just pushed through the funnel to myatt. What an awful user experience and lack of communication. Before you retire something like this you should check your analytics and see who and why they use the app before you sunset it.
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_xyzzy_
Expert
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3.6K Messages
7 years ago
If it's only a guide you are longing for there's plenty of free guides to choose from. I recommend titantv.com. After your register your can configure it for your channels. You can have multiple configurations just like your receivers to match your Favorites and Guide on your receivers.
I said "only a guide" because while you can see what's playing you cannot manage your dvr from these sites.
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