Contributor

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1 Message

Friday, September 11th, 2015 5:49 AM

vizio wireless tv stopped connecting

my vizio stopped connecting to my netgear router. It asks for the WPA2 password  but when i enter it i get a "not connected" message please try again. All other devices are connected.

Guru

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257 Messages

10 years ago

Hello @jmanganiello

Let's walk through some troubleshooting steps.

  1. Have you restarted your router?
  2. Have you tried disconnecting all other devices and tried to connect your TV?
  3. Have you tried connecting your TV via CAT5?
  4. Have you restarted your U-verse RG?
  5. Is the latest firmware installed on your TV?

Let's see where this gets us.

 

Expert

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3.2K Messages

10 years ago

@jmanganiello - What Alex said, plus pull the plug reboot of theTV & change the DNS server in the TV to 8.8.8.8 (Google).


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