Contributor
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2 Messages
Watching TV and recording at the same time.
We just got u-verse today, we were recording a movie and a tv show at the same time. When I wanted to change the channel, I had to stop one of the recodings. We have two boxes that are hooked up and 2 boxes that are wireless. Can we only record one channel at a time and still be able to watch live tv?
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skeeterintexas
ACE - Expert
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28.3K Messages
9 years ago
You have 4 LIVE streams that you can watch and/or record at one time.
How many boxes you have is irrelevant. We have a DVR and 2 wireless boxes but get the 4 live streams. You can have up to 8 boxes but you still get a max of 4 live streams.
Verify that you get the maximum number of streams, go to Menu>Options>System Options>System Information>System Resources. Top line will show streams. It should show 0SD/4HD
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mibrnsurg
Expert
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4.3K Messages
9 years ago
Have to make sure all currently unused STBs (not just the TV off) must be turned off, otherwise they use 1 of the 4 streams (channels) available to watch/record at all times.
Just matters what your SD/HD availability is, many have 0/4 as reported above, some have 1/3 and unluckily some only have 2/2. All this is related to how far the user is from the VRAD.
I'm 400' from the VRAD and have always had the highest # of HD channels available, started in 2008 w/2/2, two HD available just became available then (previous 3/1). In a couple years got 1/3 then not that long after that got 0/4 and have had that since.
Chris
__________________________________________________________
Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATT Uverse Care (all service problems)
ATT Customer Care(billing and all other problems)
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more
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Joei489
Contributor
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2 Messages
9 years ago
3sd/1h
What exactly does that mean? I'm getting a little lost in translation with that.
Thanks!
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JefferMC
ACE - Expert
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36.9K Messages
9 years ago
Yikes! 1HD/3SD means that you can only watch or record one HD program at a time. The other three streams would then all have to be SD.
I'm wondering what your connection profile is.
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mibrnsurg
Expert
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4.3K Messages
9 years ago
That's a 19M profile and thought they were not doing anymore of those, originally done w/the iNid. Those were for users at the end of the line for TV. They've replaced many of the iNids w/other pair bonded RGs that give them a slightly higher profile.
I'd like to see the stats/error table from the RG to see if maybe you should get more HD channels.
On 2wire/Pace/Arris RGs 3800, 3801, 5031, 5268 go here:
http://192.168.1.254/xslt?PAGE=C_1_0
On Moto/Arris RGs 510, 589, 599 go here:
http://192.168.1.254
Stats/error table will be on the Broadband tab.
In either case, can just copy there and paste in to a reply window here. B4 posting, erase any personal info. If something belongs there, just put deleted there. 😉
Chris
__________________________________________________________
Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATT Uverse Care (all service problems)
ATT Customer Care(billing and all other problems)
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more
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