Contributor

 • 

2 Messages

Tuesday, July 8th, 2014 1:07 AM

what does it mean when tv screen says access point not found

what does it mean when tv screen says access point not found

ACE - Expert

 • 

36.9K Messages

11 years ago

It means the wireless TV receiver is not finding the Cisco Wireless Access Point that is supposed to be broadcasting the IPTV signal to it.  It's a separate device from the Residential Gateway that must be connected to it via a cable (usually Ethernet).

 

Community Support

 • 

865 Messages

11 years ago

 

Hi verymadsc,

 

If you are still having trouble connecting your wireless TV receiver we can help you. Please send us your account information to review your account and ensure the service to this TV is restored.

 

I also recommend:

 

AT&T U-verse Wireless TV Receiver Installation

 

SadathCS

ATTU-verseCare 


NEED HELP?