Contributor
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1 Message
What does the red X mean?
I tried to turn my tv and box on, but the cable box won't turn on. Once I finally got it to do anything it just made a red x on the tv screen. I restarted everything and unplugged it all, which it worked for about an hour. But Now it keeps shutting off and not working at all.
Dgaxe1987
Employee
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10 Messages
9 years ago
usually means the box has issues, could be a connection issue or the box itself. call 1-800-288-2020 to get the box looked at or swappedo out.
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