Tutor
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3 Messages
Why do I have constant static on one tv and now the land line has the same thing
I have had static on one tv for I forget how long. The tv is on the highest volume possible and some stations you can hear and others have a constant buzzing sound. Now the land line has a constant static as well. Granted the land line is an old fashioned push button phone but it has been fine for two years now. I have a smart phone and never bothered to get a cordless, but this should have nothing to do iwth the static I now have on the land line. The tv could be the speakers but why is it different from channel to channel. Paying what we all pay, our land lines, internet and cable should be working properly.
mibrnsurg
Expert
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4.3K Messages
10 years ago
@samantha1022 On that TV that's low, try this:
2) Press the "OK" button and release it and the AT&T key at the same time. All the universal lights will flash twice.
3) Type 955. The AT&T key will flash twice
4) Press "Enter"
Now you can turn your motorola box all the way up. Once you get it set how you want, we need to set the remote back to control the TV volume instead of the motorola box. To do that:
1) Press and hold the AT&T button on the remote
2) Press the "OK" button and release it and the AT&T key at the same time. All the universal lights will flash twice.
3) Type 955. The AT&T key will flash twice
4) Press "TV". The TV light will flash twice
All of this is assuming that the TV button on your remote is already programmed to control your TV.
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samantha1022
Tutor
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3 Messages
10 years ago
Thank you.. I will try it and hopefully that does it. I have gotten nowhere with customer service, it is always something wrong with tv speakers ( I admit coutd be), but never offer any solutions. Now with the land line which was fine yesterday, I have had enough of listening to static. I guess we are all responsible for fixing things ourselves. Thanks, Samantha
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samantha1022
Tutor
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3 Messages
10 years ago
OK I get the dummy of the year award. When I pushed the menu button on the AT&T remote, the menu from the original remote to the tv appeared, much to my suirprise, so I pushed the go interactive button and the AT&T menu appeared and I went to troubleshoot/sound and that fixed the problem. I have no idea how the original menu for the tv appeared instead of AT&T menu. Not a clue. Sorry I put you to all the trouble of getting an answer for me.Samantha
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aviewer
Expert
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3.2K Messages
10 years ago
@samantha1022 - When you reprogram the remote (per Chris' instructions) look for the volume to go up to 25 as displayed on the TV, when you hit the vol up button.
It could be that the volume is set too low & strainiung the TV. Or, it could be the TV has deteroirated.
The way to find out is to swap the U-verse box with another one that you say is OK. If the static follows the box it is a problem with the box. If it stays with the TV, it is the TV.
BTW - How is the box connected to the TV? If it is COAX, it increases the pobability it is a TV problem because it requires tuning in the TV. If you have a COAX cxonnection, you could change to composite & may eliminate the static.
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