Contributor

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3 Messages

Tuesday, May 30th, 2017 12:15 AM

Why is HBO closed captioning always in Spanish?

When I watch HBO with closed captioning it is always in Spanish. How do I fix that?

Community Support

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255.1K Messages

8 years ago

We are sorry to hear about the issues and are here to help, please take a look at https://www.att.com/support/article/u-verse-tv/KM1041766/ and let us know if this fixes your issue. 

 

-ATTU-verseCare

(edited)

Contributor

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3 Messages

8 years ago

The solution is to turn off Digital Closed Captioning and use Standard closed captioning. That solved the HBO Spanish problem and also gave me closed captioning on FX and Showtime which did not display with Digital closed captioning.

The  ATT solutions did not solve the problem. 

Expert

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3.6K Messages

8 years ago

Which ever form of CC you select it applies to all channels that have CC and so does enabling/disabling it.  CC  can not be set on a per channel basis.  So simply turn it off when you don't want it.  Turn it on when you do.  The mode you previously set will still apply.


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