All of your DIRECTV Account questions … answered!
Are you looking for an easy way to pay your bill online? Do you need to change your appointment or return some equipment? Well, you’re in the right place!
We’ve created this page to offer you a quick way to resolve some of the most common DIRECTV Account issues.
Do you want to...
View your bill?
We can help you view your current DIRECTV bill, your current balance and your payment history - up to 16 previous bills online.
Want to view your bill on your mobile device? Get the myAT&T app. Text and data rates may apply for download and use.
Update your payment method?
Do you need to update your payment information? No problem!
We can show you how easy it is to add, change, or remove a stored payment method online.
Pay your bill?
While there are a number of ways to pay your bill, the easiest way is to simply do it online.
You can sign in to myAT&T or make a fast payment without signing in. Learn how you can use your checking or savings account, debit or credit card, and more!
Make a payment arrangement?
Do you think you may not be able to pay by your due date? You can make a payment arrangement and keep your service active while letting us know when and how you’ll pay your balance.
- Do you manage your DIRECTV account on att.com or the myAT&T App?
Learn How to Delay Your Payment to avoid service interruption.
- Do you manage your DIRECTV account on directv.com?
Learn How to Make a Promise to Pay and get a DIRECTV bill payment extension.
Do you need to...
Find your ID?
Did you forget your user ID? Don't worry, it happens to all of us.
Learn how easy it is to recover your ID and access your account.
Move to a new home?
Moving can be hard but taking DIRECTV to your new home is easy. Just let us know your new address and move date, pack up, and we’ll make sure you don’t miss a minute of your favorite shows.
Return your equipment?
If you need to return your equipment, we can help with a general list of what you should send back and what you can keep.We'll also let you know where to take your equipment, what tracking information you need to keep and how to dispose of equipment you don't want or can't return.
Change an appointment?
If you have scheduled an installation, you can quickly view, change, or cancel your appointment. You can also change the time. Same day appointment changes are not available online.
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