Get the most out of your DIRECTV DVR & Receivers

Regardless of whether you have the Genie DVR, Genie Mini & Wireless Genie Mini or a non-Genie receiver, the DIRECTV DVR and Receiver is your gateway to a world of entertainment – allowing you to record, store, rewind and watch your favorite shows.

If you do run into an error with your equipment, the information here should help you get back on track. In addition, if you need to send equipment back we can help you through that process.

New to the Community? Visit the Community How-To and Guidelines to get started.
New to the Community? Visit the Community How-To and Guidelines to get started.