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(7)

Accepted Solution

Official Solution

Replacing the DirecTV C71KW-400 box

Does the new HDMI stick have the same functionality as the old box? Hitting the power on button on my remote turns on the box, the Sharp-ROKU TV and my LG soundbar. Does the stick do the same thing? If so, what’s the cost?

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23

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Accepted Solution

Why is DirecTV changing the way we access our recorded programs

Why is it necessary to change the way we have always accessed our recorded programs? I've read the reasons why you say you changed it, but this isn't helping at all. It has only made it more complicated. 1) We are no longer able to watch our favorite game show that we record every day. It says we ha

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34

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Accepted Solution

Connecting sound bar and tv with Direc tv streaming

We just signed up for Direct tv streaming. I need to connect soundbar and tv to 1 remote the one they sent (or should we buy a different remote) and our premium channels like paramount plus, Netflix, Hulu, Disney, Angel, peacock etc.. I’ve called for help and didn’t get help I need. I lost my soundb

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23

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Accepted Solution

no audio from stereo receiver

Many times when I turn on my genie, TV and stereo receiver with the remote something doesn't turn on or everything does and I have no audio. This used to work pretty good and now it might take 3 times sometimes. Everything turns off and on so 2 are on but not the third. Sometimes audio on good but n

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22

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Missing Channel

After 4 years, is a resolution close between KFXK and Directv to get Fox back to Tyler and Longview, Texas residents?

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25

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(18)
Volume cut in half after last update

I have the Gemini and after the last update I have to turn my volume up over twice as much to get same level. I switched out Gemini with one I haven’t used in sometime because of the volume issue and before it did its update everything was working great. Just after the update the volume went down. I

Question

21

2

0

Accepted Solution

Official Solution

Replacing the DirecTV C71KW-400 box

Does the new HDMI stick have the same functionality as the old box? Hitting the power on button on my remote turns on the box, the Sharp-ROKU TV and my LG soundbar. Does the stick do the same thing? If so, what’s the cost?

Question

23

2

0

Accepted Solution

Why is DirecTV changing the way we access our recorded programs

Why is it necessary to change the way we have always accessed our recorded programs? I've read the reasons why you say you changed it, but this isn't helping at all. It has only made it more complicated. 1) We are no longer able to watch our favorite game show that we record every day. It says we ha

Question

34

1

0

Apple TV app keeps lowering volume

Hi Support, I have an Apple TV 4K with the DIRECTV app installed. All has been updated and the app is the most current. It is plugged directly into the internet router and I keep basing issues with the audio going lower while the tv volume does not change the actual volume. This keeps happening on a

Question

12

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Intermittent audio

Sometimes I have to power cycle everything 3 times.

Question

23

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