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Old Hot boxes and Rude Technician

I have one main box and three small boxes (2017) that are so hot one cracked the top of my dresser (I have photo but can't figure out how to attach it). I called for replacements since I was afraid of fire. An appointment was made; the tech never showed, never called. I called and made a second appo

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eSATA external drive for HR24

I've had an 8TB eSATA drive for HR24 Genie. The drive failed after about 8 years. I can no longer find a replacement-  apparently eSATA drives are no longer available.  Can I use a USB 3.0 drive with an eSATA converter cable?  USB3.0 in the drive port, eSATA in the HR24 port.  W

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Specify sound System to use

My directv streaming remote will not control what sound system to use. How do I change this?

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(30)
Final Bill and ETF

I cancelled my service on 2/28/25. I paid the final bill and ETF. I returned all of the equipment and received email confirmation that it was received. I called customer service and requested a receipt for my final bill with ETF and was told it was physically impossible to produce a receipt. I asked

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Since you have taken over Dish Network

Will you now add the hopper feature of hopping commercials with recorded shows?

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26

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my home local channels at vacation home

I am interested in switching to DirecTV stream but have a question regarding local channels .  I have been trying DirecTV stream for a few weeks at my primary residence and am really enjoying it. The primary residence address and zip code were used to set up my account. I own a 2nd "vacation h

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Accepted Solution

Old Hot boxes and Rude Technician

I have one main box and three small boxes (2017) that are so hot one cracked the top of my dresser (I have photo but can't figure out how to attach it). I called for replacements since I was afraid of fire. An appointment was made; the tech never showed, never called. I called and made a second appo

Question

34

3

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Slowness when switching from recording to live TV

Our receiver is a Genie Gen 2, Model HR44-700.  Lately, when watching a recorded program, and trying to switch back to live TV, it is agonizing slow.  The screen will go black, and we can't get the guide to come up or change channels.  Sometimes I can fix it by rebooting my internet r

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