Do you have questions about your DIRECTV Remote?
You're in the right please! Check this page often for the very latest help, questions & answers about your DIRECTV Universal or Genie remote.
Help for your remote ...
Need a new DIRECTV remote?
Learn how to order a new Genie or Universal remote control online.
Program your DIRECTV remote control - Universal
Learn how to program your Universal remote to control your devices and change the input source.
Program your DIRECTV remote control - Genie
Learn how to program your Genie remote to control your TV and audio devices.
Troubleshoot your DIRECTV remote control - Universal
Having trouble with your DIRECTV Universal remote control? Check out our troubleshooting video, try some helpful tips, or use our Troubleshoot & Resolve tool.
Troubleshoot your DIRECTV remote control - Genie
Try these helpful tips if you're unable to change channels, adjust the volume or the Genie remote is not working.
Amazon Alexa & DIRECTV
Want more out of your entertainment? Use Alexa with DIRECTV.
A little more help ...
Check Repair Appointment Status
Find out how to check, change, reschedule, or cancel your DIRECTV appointment.