Do you need some help resolving some issues with your DIRECTV service?
If so, you’re in the right place.
Are you experiencing a DIRECTV outage? Are you seeing errors on your screen? Is your video streaming acting up? Are you losing service or signals? Are you running into issues with the DIRECTV Everywhere app? We’ve collected all of our best support content in one place for you to use to resolve all of your DIRECTV concerns!
Featured DIRECTV Outage & Error Content
Check for DIRECTV service outage
Sometimes errors or outages can occur that interrupt your satellite service. We can check for outages in your zip code and complete a full service check for your address and account!
Troubleshoot error codes & messages
Learn how to troubleshoot DIRECTV error code numbers and messages.
Protection Plan
Get the ultimate coverage for your entire DIRECTV® System at home from $8.99/mo.
Equipment upgrade req's new 24-month agreement.
Download the DIRECTV App
Now you can enjoy your DIRECTV entertainment on-the-go with the DIRECV App for smartphones and tablets. Watch live or recorded TV and choose from over 65,000 titles on demand.
Read the latest DIRECTV solutions...
Join the latest DIRECTV conversations...
Greed
I was sent on military orders to a new location, equipment turned in and house sold. Autopay charged me for the next 4 years until my card expired without my knowledge. My card finally expired and I have a $305 bill that has been sent to collections. Call after call from collections. No response to
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Satellite
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Gemini Satellite
I upgraded to a Gemini from a Genie mini. The picture quality is terrible after the switch. It was perfect before. It is hard wired to coax using an ethernet adapter. The colors are washed out and there is a lot of picture noise and most of the channels are not sharp. I've been with directv over 20
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Satellite
36
12
0
How to force a manual reset on a direcTV receiver to remove parental control
so I live in a hotel that has DIRECTV on all TVs apparently a parental control was set by – I’m assuming – a previous guest cause none of the default codes work. The management doesn’t seem to know how to fix it. The maintenance can’t fix it I tried to do a factory reset but he asked me for the pare
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Satellite
21
1
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Changing to Genie
I'm looking into updating my receivers to a Genie, due to Directv no longer making the older receivers. Right now, I have the HR24-200 and HR21-700. Does any new equipment have to be installed or is it the same wires? Also, if anyone can tell me the pros and cons of Genie. I know it cost more but is
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Satellite
43
5
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Is 99(S) important on Directv setup?
I'm trying to align my new Directv dish after a large limb took out the old one! Everything else looks great but 99(s) is hanging in the upper 60s, should I keep trying? Have any idea what's on that satellite, and is my wife going to kill me if it doesn't get better? Thanks
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Satellite
25
2
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Additional DIRECTV Outage & Error Support
Troubleshoot sound issues with TS&R
If you’ve lost sound on DIRECTV, or your audio and video aren’t synchronizing, let us help. Try Troubleshoot & Resolve online or read through a few tips.