Do you need some help resolving some issues with your DIRECTV service?
If so, you’re in the right place.
Are you experiencing a DIRECTV outage? Are you seeing errors on your screen? Is your video streaming acting up? Are you losing service or signals? Are you running into issues with the DIRECTV Everywhere app? We’ve collected all of our best support content in one place for you to use to resolve all of your DIRECTV concerns!
Featured DIRECTV Outage & Error Content
Check for DIRECTV service outage
Sometimes errors or outages can occur that interrupt your satellite service. We can check for outages in your zip code and complete a full service check for your address and account!
Troubleshoot error codes & messages
Learn how to troubleshoot DIRECTV error code numbers and messages.
Protection Plan
Get the ultimate coverage for your entire DIRECTV® System at home from $8.99/mo.
Equipment upgrade req's new 24-month agreement.
Download the DIRECTV App
Now you can enjoy your DIRECTV entertainment on-the-go with the DIRECV App for smartphones and tablets. Watch live or recorded TV and choose from over 65,000 titles on demand.
Read the latest DIRECTV solutions...
Accepted Solution
delete recordings from app
I watch directv from two locations, one account. With a dish/genie at one and via directv app on Roku in the other. I can set programs to record at either location. I can warch from both. All recordings are on the genie. My question is how can I delete recordings from the app on Roku or app on andro
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Satellite
31
3
0
Accepted Solution
Set something to record and it didn’t!
A few days ago in the DirecTV app for iPhone, I searched for the music awards on CBS3 Philadelphia. I selected it to record and the screen confirmed it was set to record on living room dvr. fast forward to tonight we are in the bedroom and use the DirecTV app on Apple TV. Only thing on there is coun
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Satellite
73
3
0
Accepted Solution
problem with CNBC feed, is anyone having this problem?
problem with CNBC feed, is anyone having this problem? started a week ago.
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Satellite
60
5
0
Accepted Solution
cannot delete recordings from my directv app playlist remotely
Trying to delete recordings from my directv app playlist remotely and cannot.
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Satellite
68
2
0
Join the latest DIRECTV conversations...
change ip number
The unit climbed on an existing device ip number and I need to change it.
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Satellite
18
1
0
Accepted Solution
delete recordings from app
I watch directv from two locations, one account. With a dish/genie at one and via directv app on Roku in the other. I can set programs to record at either location. I can warch from both. All recordings are on the genie. My question is how can I delete recordings from the app on Roku or app on andro
Question
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Satellite
31
3
0
Business app receiver groups
I'm using the Directv for Business app. It recognizes the receivers on the same subnet but there are also a couple with red indciators. I have grouped several receivers into their own "Receiver Group" but it doesn't appear that this function does anything useful. I'd like to limit the Homescreen to
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Satellite
18
2
0
New format
I've been a customer 20+ years and your new menu format is so bad it's the straw to break my back as a customer. Return the old format or so long.
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Satellite
54
3
0
Need to cancel or suspend service
I called Directv customer service to cancel or suspend my service and the message said call between Monday thru Friday. I've been a customer for 22 years and never was customer service closed on weekends. Can someone at Directv please help?
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Satellite
54
2
0
Additional DIRECTV Outage & Error Support
Troubleshoot sound issues with TS&R
If you’ve lost sound on DIRECTV, or your audio and video aren’t synchronizing, let us help. Try Troubleshoot & Resolve online or read through a few tips.