Do you need some help resolving some issues with your DIRECTV service?
If so, you’re in the right place.
Are you experiencing a DIRECTV outage? Are you seeing errors on your screen? Is your video streaming acting up? Are you losing service or signals? Are you running into issues with the DIRECTV Everywhere app? We’ve collected all of our best support content in one place for you to use to resolve all of your DIRECTV concerns!
Featured DIRECTV Outage & Error Content
Check for DIRECTV service outage
Sometimes errors or outages can occur that interrupt your satellite service. We can check for outages in your zip code and complete a full service check for your address and account!
Troubleshoot error codes & messages
Learn how to troubleshoot DIRECTV error code numbers and messages.
Protection Plan
Get the ultimate coverage for your entire DIRECTV® System at home from $8.99/mo.
Equipment upgrade req's new 24-month agreement.
Download the DIRECTV App
Now you can enjoy your DIRECTV entertainment on-the-go with the DIRECV App for smartphones and tablets. Watch live or recorded TV and choose from over 65,000 titles on demand.
Read the latest DIRECTV solutions...
Accepted Solution
Closed
Senior discount
Does directtv offer a senior discount?
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HR54-200 Problems
My receiver is having issues. It spontaneously reboots, it constantly loses internet connection, and resetting the network only works occasionally — it requires a full reboot to fix. It can also be painfully slow, and I'm fairly sure it's causing a network loop that brings my home network to its kne
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Satellite
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RC73 remote pairs with new Hisense QD65 TV but turns it on to the Hisense Home Screen
I paired my RC73 remote with my new Hisense QD63 TV but when I use it to turn the TV on it opens it to the Hisense Home Screen. The volume button works but I can’t do anything else to use DirecTV, I have to use the Hisense remote to back out of the home screen and find the HDMI setting to switch ove
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Satellite
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Accepted Solution
Why is DirecTV changing the way we access our recorded programs
Why is it necessary to change the way we have always accessed our recorded programs? I've read the reasons why you say you changed it, but this isn't helping at all. It has only made it more complicated. 1) We are no longer able to watch our favorite game show that we record every day. It says we ha
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Join the latest DIRECTV conversations...
wireless HDMI transmitter/receiver issue
Hi. I currently have in our camper a wireless transmitter/receiver from the satellite set-top box that mirrors the signal to a TV out on our deck. It worked flawlessly until recently. It's beginning to have a few issues. I decided to buy a new set with more wireless receivers to mirror to the camper
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ESPN/ESPN2 4K announcement and DirecTV question
ESPN/ESPN2 just announced a rollout of 4k across their broadcast channels. Will these appear on the DirecTV dedicated 4k channels going forward? https://cordcuttersnews.com/youtube-tv-disney-more-are-getting-espn-in-4k-hdr-this-week/
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Satellite
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Billing -
How do I send you a copy of the dispute on the bill I received? I have a bill dated August 19, 2026. Account summary states last bill $220.00 - payments $202.00 - Adjustments $80.00 Please pay past due $98.00. Late payment fee $12.00 On July 30 - Direct posted $92.00- this charge never came through
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Satellite
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ACC Network displayed channel not authorized screen today
I went down to a regular sports bar hangout intent on watching today’s Virginia Tech football season opener against Virginia Military Institute on the ACC Network (channel 612) on their DirectTV feed. This channel has reliably worked in the past few years without a problem. However today, when the b
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Satellite
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Jeopardy series not recording
I have tried several times to setup a Jeopardy series recording and the episodes are not recording consistently. Right Jeopardy is in reruns for tournaments, but I'd still like to record them so I can catch-up. I have tried Google, Reddit and these forums but nothing seems to fix the problem. I know
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Additional DIRECTV Outage & Error Support
Troubleshoot sound issues with TS&R
If you’ve lost sound on DIRECTV, or your audio and video aren’t synchronizing, let us help. Try Troubleshoot & Resolve online or read through a few tips.