Do you need some help resolving some issues with your DIRECTV service?
If so, you’re in the right place.
Are you experiencing a DIRECTV outage? Are you seeing errors on your screen? Is your video streaming acting up? Are you losing service or signals? Are you running into issues with the DIRECTV Everywhere app? We’ve collected all of our best support content in one place for you to use to resolve all of your DIRECTV concerns!
Featured DIRECTV Outage & Error Content
Check for DIRECTV service outage
Sometimes errors or outages can occur that interrupt your satellite service. We can check for outages in your zip code and complete a full service check for your address and account!
Troubleshoot error codes & messages
Learn how to troubleshoot DIRECTV error code numbers and messages.
Protection Plan
Get the ultimate coverage for your entire DIRECTV® System at home from $8.99/mo.
Equipment upgrade req's new 24-month agreement.
Download the DIRECTV App
Now you can enjoy your DIRECTV entertainment on-the-go with the DIRECV App for smartphones and tablets. Watch live or recorded TV and choose from over 65,000 titles on demand.
Read the latest DIRECTV solutions...
Accepted Solution
RV use
I have the Genie-2 HS17 in my home. I want to have RV service in my RV but I would need to use the H24 receivers in the RV. Is this possible?
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Accepted Solution
Sick of Pause Screen advertising RuPaul
My family is Sick of the Pause Screen advertising of RuPaul. We are getting this when pausing on all devices. Roku and Direct TV device. PLEASE HELP US STOP THIS!!!!!!!!!
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Accepted Solution
Cast and Crew pictures missing
What happened to the Cast & Crew Pictures?? Will the Cast & Crew Pictures ever be restored??
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DIRECTV
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Accepted Solution
Old Equipment
I have an old 18" circular dish with a single lnb. I've been away from Directv a long time but planning to return.Question. Is the old, single-channel lnb still useable or will I require a new one? Obviously, I will need a new receiver but hope to be able to use the old dish and maybe the lnb
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DIRECTV
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Join the latest DIRECTV conversations...
Digital out on DirectTV Mini Genie
In looking at a pic of the back of the Mini Genie, it looks like it doesn't have an optical out for my wireless headphones. Please correct me if I'm am overlooking something, but it looks like I have to connect with RCA cables. I'm confused...I thought RCA cables were analog, so why doe
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Can't find internet signal.
I installed the new modem they sent to replace my old modem/router. Now, my computer sees the internet, my phone sees it, but not the Direct TV.
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DIRECTV
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I cannot view Satellite account - Keeps logging me out
Every time I log into DirecTV to view my bill, the landing page is a stream account. When I choose my satellite account, I automatically get logged off. Why is this happening?
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DIRECTV
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Channels are pixelating on HR-54 and error 771 on HR-24
I have been having issues with pixelating on my local channels. Resetting the HR-54 seemed to fix it, but then I would have an issue again. At one point, I called DirecTV, and they did something on their end, which seemed to help. Today more than just local channels were pixelating, eve
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Additional DIRECTV Outage & Error Support
Troubleshoot sound issues with TS&R
If you’ve lost sound on DIRECTV, or your audio and video aren’t synchronizing, let us help. Try Troubleshoot & Resolve online or read through a few tips.