Do you need some help resolving some issues with your DIRECTV service?
If so, you’re in the right place.
Are you experiencing a DIRECTV outage? Are you seeing errors on your screen? Is your video streaming acting up? Are you losing service or signals? Are you running into issues with the DIRECTV Everywhere app? We’ve collected all of our best support content in one place for you to use to resolve all of your DIRECTV concerns!
Featured DIRECTV Outage & Error Content
Check for DIRECTV service outage
Sometimes errors or outages can occur that interrupt your satellite service. We can check for outages in your zip code and complete a full service check for your address and account!
Troubleshoot error codes & messages
Learn how to troubleshoot DIRECTV error code numbers and messages.
Protection Plan
Get the ultimate coverage for your entire DIRECTV® System at home from $8.99/mo.
Equipment upgrade req's new 24-month agreement.
Download the DIRECTV App
Now you can enjoy your DIRECTV entertainment on-the-go with the DIRECV App for smartphones and tablets. Watch live or recorded TV and choose from over 65,000 titles on demand.
Read the latest DIRECTV solutions...
Accepted Solution
HR54-200 Problems
My receiver is having issues. It spontaneously reboots, it constantly loses internet connection, and resetting the network only works occasionally — it requires a full reboot to fix. It can also be painfully slow, and I'm fairly sure it's causing a network loop that brings my home network to its kne
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Satellite
21
2
0
Accepted Solution
RC73 remote pairs with new Hisense QD65 TV but turns it on to the Hisense Home Screen
I paired my RC73 remote with my new Hisense QD63 TV but when I use it to turn the TV on it opens it to the Hisense Home Screen. The volume button works but I can’t do anything else to use DirecTV, I have to use the Hisense remote to back out of the home screen and find the HDMI setting to switch ove
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Satellite
12
1
0
Accepted Solution
Why is DirecTV changing the way we access our recorded programs
Why is it necessary to change the way we have always accessed our recorded programs? I've read the reasons why you say you changed it, but this isn't helping at all. It has only made it more complicated. 1) We are no longer able to watch our favorite game show that we record every day. It says we ha
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Satellite
77
1
0
Accepted Solution
Accessing Series Manager
How to I access the Series Manager for the purpose of removing a series?
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Satellite
30
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Join the latest DIRECTV conversations...
Accepted Solution
HR54-200 Problems
My receiver is having issues. It spontaneously reboots, it constantly loses internet connection, and resetting the network only works occasionally — it requires a full reboot to fix. It can also be painfully slow, and I'm fairly sure it's causing a network loop that brings my home network to its kne
Question
•
Satellite
21
2
0
Accepted Solution
RC73 remote pairs with new Hisense QD65 TV but turns it on to the Hisense Home Screen
I paired my RC73 remote with my new Hisense QD63 TV but when I use it to turn the TV on it opens it to the Hisense Home Screen. The volume button works but I can’t do anything else to use DirecTV, I have to use the Hisense remote to back out of the home screen and find the HDMI setting to switch ove
Question
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Satellite
12
1
0
H24 Receiver Needs Replaced
Hi, I have an H24/100 receiver and the power input is worn out (need to jiggle the cord to get it to work and DO NOT touch it after it does) and the Coax input for the satellite cable is also worn out and needs replaced. I use this unit in my RV, so I configure it to a multiswitch when I am on the r
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Satellite
40
5
0
Accepted Solution
Why is DirecTV changing the way we access our recorded programs
Why is it necessary to change the way we have always accessed our recorded programs? I've read the reasons why you say you changed it, but this isn't helping at all. It has only made it more complicated. 1) We are no longer able to watch our favorite game show that we record every day. It says we ha
Question
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Satellite
77
1
0
Closed
Bringing Back the Satellite Identity – A Message to TPG Inc. and DirecTV Leadership
As dedicated, long-time subscribers, we are calling on DirecTV's new leadership to honor the platform's roots. We want to see a return of the iconic 2011 "Cyclone" logo—a true symbol of premium satellite technology—and a renewed investment in the physical satellite infrastructure. Features like the
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Satellite
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Additional DIRECTV Outage & Error Support
Troubleshoot sound issues with TS&R
If you’ve lost sound on DIRECTV, or your audio and video aren’t synchronizing, let us help. Try Troubleshoot & Resolve online or read through a few tips.