I keep getting an error every time. I type in her account number and the zip code and I get an error that says "This data is invalid."  I have tried several times but it still gives me an error message.  I even tried a different browser.  And still nothing.  What am I doing wron

I keep getting an error every time. I type in her account number and the zip code and I get an error that says "This data is invalid."  I have tried several times but it still gives me an error message.  I even tried a different browser.  And still nothing.  What am I doing wron

I keep getting an error every time. I type in her account number and the zip code and I get an error that says "This data is invalid."  I have tried several times but it still gives me an error message.  I even tried a different browser.  And still nothing.  What am I doing wron