Jeffpromes
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Joined
April 5th, 2022
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Jeffpromes's Activities
4 months ago
I have the protection plan premier and I'm trying to file a claim online here: https://protection.asurion.com/directv/en-us/. I recently had throat surgery so I cannot call and do it. It will not let me get past the very first step of entering my phone number to receive a code. They nev
4 months ago
I have the protection plan premier and I'm trying to file a claim online here: https://protection.asurion.com/directv/en-us/. I recently had throat surgery so I cannot call and do it. It will not let me get past the very first step of entering my phone number to receive a code. They nev
I chatted with DTV but that person gave me a dead email that was immediately returned for Asurion. I can't believe it's this difficult to simply file a claim online. This is ridiculous.
4 months ago
I have the protection plan premier and I'm trying to file a claim online here: https://protection.asurion.com/directv/en-us/. I recently had throat surgery so I cannot call and do it. It will not let me get past the very first step of entering my phone number to receive a code. They nev
@shannon02 Asurion does not have an email support option and their chat option only says to call them. It's useless. Are there any actual DirecTV employees here who can provide an email address to Asurion support or help me file a claim? I don
4 months ago
I have the protection plan premier and I'm trying to file a claim online here: https://protection.asurion.com/directv/en-us/. I recently had throat surgery so I cannot call and do it. It will not let me get past the very first step of entering my phone number to receive a code. They nev
@shannon02 I know TPG apparently owns DirecTV now but TPG is not an option on the Asurion website. What else am I supposed to choose besides AT&T? @litzdog911 Unfortunately, I do not have any family or friends left to help me with anything.&n
4 months ago
I have the protection plan premier and I'm trying to file a claim online here: https://protection.asurion.com/directv/en-us/. I recently had throat surgery so I cannot call and do it. It will not let me get past the very first step of entering my phone number to receive a code. They nev
OK I just went to the main Asurion website and logged in through their AT&T portal. They're trying to tell me that there is no protection plan on my account. I've had the Premier protection plan for close to 20 years. What is going on?&nbs
4 months ago
I have the protection plan premier and I'm trying to file a claim online here: https://protection.asurion.com/directv/en-us/. I recently had throat surgery so I cannot call and do it. It will not let me get past the very first step of entering my phone number to receive a code. They nev
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Jeffpromes
posted a questionDecember 4, 2024
4 months ago
I have the protection plan premier and I'm trying to file a claim online here: https://protection.asurion.com/directv/en-us/. I recently had throat surgery so I cannot call and do it. It will not let me get past the very first step of entering my phone number to receive a code. They nev
155
14
0
Jeffpromes
joined community.December 4, 2024
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