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Software download kills SWM Communication

On multiple commercial accounts I have found and confirmed that a receiver randomly reboots without notification into the software download. When this happens, it kills the SWM Communication to all receivers connected to the same switch leg. The only way to restore service is to reboot said receiver

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HR21 kills my internet as soon as it is plugged into phone jack.

I haven't had it plugged into the phone jack except when first activating it.  Lately it has been popping up the "no connectivity" box on the screen.  So I decided to plug it into the phone jack to see if it would stop, and every time I have done it, it kills my DSL.  DSL comes back as soon as I unp

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DirectV whole house kills wireless LAN

After the DirectV whole home installation (which took over 5 hours for the tech) my wireless LAN will not work for the laptops in the house.  The whole home DVR features work great.  If I want a family member to be able to use a computer, though, I have to unplug the power for the DirectV transmitte

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Auto TV Turn On Feature Kills my HDTV

With my old DIRECTV receiver, I've to turn on my TV and receiver seperately. With the new receiver, the receiver will turn on the TV as well. And I think this is what killed my Samsung HDTV. Does anyone has the same experience?

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Why does ATT only kill channels? DishFinityStreaming never kills channels! I'm swapping!

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The NBC Sports Network Will Be Shut Down By End Of 2021

NBC Sports Network Shutting Down By End Of 2021 I hope that this has not already been reported. I heard about it at the beginning of the week. "The NBC Sports Network is shutting down. The network will stop operations by the end of 2021, a person familiar with t

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**However, no light switch kills power to the power inserter. It stays plugged in and 'on' all the time.

 commented 

5 years ago

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multiple techs cannot resolve a 775 error code issue

My parents are Directv subscribers for approx 15 years. For the past 6-8 weeks they've been getting 775 error messages and TVs have been going out.  My mother has respiratory illness, so because of COVID they have basically been tolerating the problem (they are doing their best to keep others

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The TV kills the DD audio. Run the optical connection from the DirecTV box to the V30, not from the TV.

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3D through Bose Lifestyle V30 system

I see that some AV systems are having trouble passing through the 3D to the TV.  I have a Bose Lifestyle V30 bought in May of 2009 and I was wondering if anyone has had any experience with using this audio source to pass signal through to a 3D TV?  I just hooked up my new Samsung PN63C8000 and I hav

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Do you have to go through that box to feed hdmi to that tv?  Does the tv have other hdmi input ports you can use? I guess there could be a case where that box knocks out the tv but I find it harder to envision it also knocking out the internet as wel

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8 years ago

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Cable out

We have had AT&T for less then a month. We have had cable unavailable 3 times, due to no internet connection. We are constantly resetting the receivers etc. Our main box has also gone out, and according to the AT&T tech, it is the switch on the TV, nothing wrong with cable. I am not sure we made the

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How are you getting the satellite signal into your camper? If you are using the exterior cable TV jack it will not work this jack runs thru the antenna booster and kills screws up the sat signal.

 commented 

13 years ago

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no signal on my camper set up

I have a D12 - 700 receiver that i took out the spare bedroom and I bought a Dual LNB  18LNBRO-o4 dish. I followed the directions that came with the dish and I still can't get a signil.

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House is supposed to be the best and he darn near kills the patient every week before he learns how to deal with the issue.  The CSRs are doing at least as good as he is.

 commented 

15 years ago

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Ask for Networking Department!

Followed a previous post on here.  Called into the 800 number, got a standard CSR who could not help me.  She could not get past the fact that I was in a city other than where they Beta'ed the service.  She just could did not know that you could opt in on your own network up until yesterday.  Then,

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Do you know where their power inserter is located? (The hs17 and hr54 genies have this built in) all other models will have a separate power inserter, this must be plugged in at all times. Is the power inserter plugged into a "smart strip" or into a

 commented 

5 years ago

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multiple techs cannot resolve a 775 error code issue

My parents are Directv subscribers for approx 15 years. For the past 6-8 weeks they've been getting 775 error messages and TVs have been going out.  My mother has respiratory illness, so because of COVID they have basically been tolerating the problem (they are doing their best to keep others

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Just heard back from Solid Signal rep that Directv doesn't allow 2 wireless bridges or 2 Genie Towers on the same account. So even if I ordered the equipment, Directv will probably not allow it.  That pretty much kills my idea.

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Large House and 2 Dish 2 wireless bridge setup

I am going to be moving into a pretty large house where my parents will also be living. My goal is to set up 2 dishes and 2 wireless bridges so I can keep all of their recorded shows separate from mine.  I doubt I can get the single wifi bridge to work in the whole house and I probably can't g

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dhascall - Yeah, my new Toshiba, that is on the floor is finicky about pointing the remote. Any, lack of sensitivity on these devices really kills the ability to have a one button multistep process.Now that I have tape over the main STB IR maybe I sh

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12 years ago

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"HDMI Link Integrity Check" Error

Nothing serious, but I have my remote set up to turn on my TV and wireless receiver with the one-press button method. Occasionally, I get a message such as "HDMI Link Integrity Check Error / Unable to display picture" on the screen, which I can clear by switching the TV input source to another input

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Business Ethernet Issue

Have 16 TVs at my business. All of them connect back to modem via 2 Ethernet cords.    If one or the other are hooked up.   Everything is fine.   If both are connected than it kills the wifi signal and nothing works.   Any ideas?

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as i referenced in my post i have done everything you listed ans several have advised. Nothing is working ! Please offer me some meaningful steps to get it to work as i took the service especially due to being able to stream while i travel. If that d

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3 years ago

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Error code 018

Have gotten this message numerous times when logging in. Stream works on phone and ipad but not firestick tv. Have cleared cache and data several times as well as restarted device numerous times and even reinstalled rhe app twice. Dont know what else is beeded to get it finally to work on the tv. Pl

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Sorry, but comparing any industry to the credit card industry is like comparing an ax murderer to one that kills with a knife. So you proved my point as both credit card companies and AT&T practice dispicable marketing/ billing practices. Churn is a

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10 years ago

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"Need Help With Promotion"

hello i have been with att uverse for a long time now. My promotion for Uverse Internet ends on the 25th of May yet my payment date is on the 10th of May.  I communicated with a representive of att and was told that i would have to wait for the promotion which will then be prorated. I been a great a

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You are correct. An Ethernet cable on the HR24 kills the DECA network ability of the DVR. The Internet connection must be via a DECA box and power supply between the router and the signal coax. A wide band splitter on the coax to feed the HR24 and th

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WHDVR

Hi everyone.  I'm a new customer with a professional install.  I recently had two HR24-100s installed but the WHDVR service is not working.  The DVRs report the service is enabled, but they are unable to see each other.  The primary DVR is connected to both the Coax and to my home router while the s

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In your original post you state "I wanted to just hook up internet to the DVRs, but found out that kills my WHDVR network".  How did you intend hooking up this Internet?  Surely there is some point in the Directv coax "tree" where you can install a B

 commented 

13 years ago

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Need to introduce internet from my ethernet router into my WHDVR coax network

Dilemma, my router is next to my cable modem, which is grabbing the only cable outlet that's feed from Charter.  It's separated from the other coax lines.  Therefore, I can't feed my Internet through a Ethernet to Coaxial adapter and back into my Directv coaxial network from my main router.  (I want

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