As a current subscriber to UVerse (U300), we used to get channel 1665 - Next Level Sports. All of a sudden one day it says we are not "subscribed" to that channel.  How come? When I look at your channel line up guide on your website it clearly states that the channel 1665 is available with

On channel 1 there is a comment about checking the battery level of the remote and it says to go to DirectTV.com/remote to find out how. I have been checking everywhere on this site and I cannot find anything about checking the battery level of the remote. Does anybody know how to check the battery

The average audio level seems to have become much more consistent in the past few weeks. We're no longer subjected to those loud obnoxious advertisements. If something was done thank you DTV! I read that Dish is incorporating SRS Volume Leveling in it's receivers.

What happened to the NXT-HD Channel 623? We were able to watch it until early March, but it has since disappeared.

Hello - I have a U-verse Motorola VIP2250 receiver being controlled by a U-verse S20 remote. The U-verse audio level is much lower than the audio level of other sources connected to my Sony XBR65X850 TV. When played a the same TV volume setting, other sources like Apple TV, Panasonic Bluray, and app

This has to be buried in a hidden menu somewhere but I can't find it.  I need the volume buttons on the remote to change the volume level on the STB.  On Comcast I used their HD boxes with some LCD monitors with built in speakers and changed the volume this way since the monitors have no remote and

I bought a used Steren Model 203-510 dual satellite signal level meter recently and I am looking for a manual for it. If you have one or a copy, I would gladly pay you for it. I checked with Steren and they won't lift a finger for you unless you work for Direct TV. I need it so I can point my 5 LNB

TV software update 10/24/2016: Following the update I have to turn the volume level on my TV all the way up to hear programming.  The volume level on my TV is normal when I am viewing Netflix or a DVD, so it is not my TV.  Is there a fix for the Uverse channels volume levels?

I have been a directv customer for 5 years without any issues related to hd signal reception. Recently directv agreed to upgrade my service to hd dvr in exchange for a 2 year service agreement. After two visits by unmotivated installers I was told that my hd signal levels are to low to pass their In

I set up a new remote control that was sent to me from ATT. Prior to seting up and using the new remote control the sound level from the TV would make the walls shake. Now when I use the new remote control I use the VOL control button to raise the volume to the max and the sound is almost silent.

We're Chicago area uverse customers. Anyone else experiencing very low audio levels on WMEU and if so to whom do we complain?

Just got a Zvox sound bar and hooked the Uverse box to it using the optical digital output.  It works great except for a marked difference in sound levels between SD channels and HD channels.  At least 6db's.  Tried customer support chat but I swear the guy never really understood what I was trying

My 68 year old mother had u-verse tv installed on Nov. 29. She was billed more on the first bill dated Dec. 3rd  than she had agreed to, so on Dec.11th, she downgraded service to the lowest plan. Apparently she owed $221 four days after having service  installed. She was charged more than she had ag

Check out this email response!  We have a resolution date!......Thanks for writing. You’ve been with us for several years and we would like to thank you for keeping your business with us. I'm sorry to hear about the audio problems you've been having with your receiver. As what you have said on your

I have a problem that I have ignore for too long.  Here is my setup: Uverse > HDMI receiver HDMI1 > Samsung Plasm TV (HDMI1)+Roku > HDMI reciever HDMI2 > Samsung Plasma TV (HDM1)+AppleTV > HDM reciever HDMI3 > Samsung Plasma TV (HDM1) In order to have the best audio quality, I put everything through

I have had extensive conversations with high level Customer Loyalty Managers in Atlanta who referred me to a fake email address. ATT lied to me about my bill, did a poor install and cut my underground main power to my house. Scum of the earth.   Be Careful.  While our members are generally helpful a

I need to speak with someone over a supervisor level about issues I have been having since Feb 2019. I have had to call into the call center multiple times (more than 10) about service issues and billing issues.To give a few examples:1) had 2 techs do no call no shows and had to cancel a trip to be

Our AT&T Thanks program got downgraded on Friday, January 8, 2021 to Blue (as though we only have one AT&T service when we have at least two). Our DirecTV and Wireless services have been connected since August 2019 and our AT&T Thanks tier has been Gold this whole time. There is no reaso

Need an ATT email to escalate my query to next level.--Wrong Commitment and Pathetic Customer Experience