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First bill

I am trying to understand how my first bill is over $600 when I was told it will be $114 plus tax

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U-verse TV Account

147

Welcome to the club .... the club who's membership seems to be growing ... every day ... Unfortunately ... this club lacks membership benefits ...

The.Jonathan

commented

10 years ago

to the conversation:

Watch ESPN App Issue - "User Not Authorized" Error

I'm a U-200 subscriber, I get all of the ESPN channels on u-verse. I recently moved to Kansas City from Chicago, and since the move I haven't been able to access Watch ESPN online. I've tried from my laptop, phone and two different tablets. I just get the User Not Authorized error. Does anyone k

Question

I have unused AT&T phone cards that were purchased at Sam's Club a few years back. Sam's Club does not do any refunds/store credit for these. Does AT&T refund for unused AT&T phone cards, and if so, what is the process please?

cheralt

commented

9 years ago

to the conversation:

AT&T Customer Service

I spent 1 hour on the phone and got transferred around. All I wanted to do was return 2 u-verse receivers. 7 separate phone calls are got nothing accomplished. Is this typical of AT&T Customer Service?

Question

bill

I can not get a bill I have been calling for over 3 weeks now and no luck first of all nobody speaks proper English that's annoying..i can not sign in on line cause it dose not recognize my phone number or E-Mail address or my wives either I do not know what to do

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DIRECTV Account

222

Club 771

I had directv HD installed before the new satellites where launch last year. I haven't been able to get these new channels since then. I've had professional installer look at the setting but they can't find a problem. I went up and adjusted the Azimuth but cannot get the 99 and 103 satellites to res

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DIRECTV Equipment

First tv charges

I have been a Directv customer for 25 years and I'm wondering if there has been a change in policy. I am being charged for my first tv because they say that the Genie 2 HS17 unit counts against me even though you cannot directly connect a tv to the HS17. I have always, with whatever equipment I ha

Question

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DIRECTV Account

616

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Official Solution

Recording First Run showings only

When I select a Series I want to get only First Run showings. Instead I get not only the First Run on the local network channel but also the reruns on a channel like USA. How can I set up only First Run showings?

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Watching DIRECTV STREAM

848

Waiting for my $200 Sam's gift card..

I ordered Direct tv inside of Sam's Club on July 15 and it was installed on July 17....Went to Sam's Club and they said U r to send it to me, not them...A gal looked info up on line and it said U guys mailed it on August 14......I don't have it and was wondering where it may be..Thanks...

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DIRECTV Account

297

first month's bill

how soon after satellite installation would my first months bill be due?

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DIRECTV Account

446

First run recording problem

I have series recordings set up all with first run only but it records shows that have already been shown (not first run)

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U-verse TV Equipment

133

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Official Solution

Why is the Progtam Guide lying about First Aired Date?

Ok latly I have noticed that the program guide is LYING on the "First Aired Date" it will list the first aired date as the current day put the program is actually old and most time very old. REALLY???

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Watching DIRECTV

150

@shannon02 4K TV present at install, yes.Who were the sales people with DirecTV name tags and documents, but not Sam's Club employees then?

thebattman

replied

5 years ago

to the conversation:

Deception, broken promises, bait-and-switch?

My story begins a little over 2 years ago at a Sam's Club and a DirecTV/AT&T contracted sales person who promised to install the newest 4K equipment if we switched (from DishNetwork). The promises included not only the newest DVR, but full 4K equipment and installation, plus the in-club deal as an e

Question

@teetertotter pretty sure it only applies to the surviving spouse not ex spouse if that were the case ny 2 previous wives could essentially take over my account in my passing

Constructive

replied

5 years ago

to the conversation:

Is AT&T Have an Implicit Bias Against Women?

I have spent the past four days trying to transfer a DirecTV account from my ex-husband's name to my name, including a three hour plus phone call today, two plus hours on the phone yesterday, a one and half hour chat, a wild goose chase to two stores during the coronavirus crisis on the (mistaken) a

Question

@jackslone wrote:How do we get in touch with corporate, to complain about not having the Hallmark Channel? You say look at the channel line up to find family entertainment, but there is alot out there. But there is alot of trash, like naked and afrai

baseballisback

commented

10 years ago

to the conversation:

Where is the Hallmark Channel?

I am new to At&t U verus. I was told when I signed up the Hallmark Channel was available. It took me a week to finally realize you don't have it. Very misleading.

Question

Logic of showing only the first few minutes of programs?

Can anyone enlighten me as to why many programs are only the first few minutes of the original program. Apparently the providers are doing this, not DTV, but it makes no sense to me to show a truncated show. Who want to view just the first 4-7 minutes? Is there a place to go to get the rest of the s

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Watching DIRECTV

I'm wondering about the possibility for NASA HD in the nearest future, so that we could schedule some activities in our science club curriculum at school (a STEM club for space discoveries). Anyway, there's always an option to watch UStream or NASA T

UrsBucher

commented

5 years ago

to the conversation:

Where is NASA HD? Waiting for years!

Missed today's spacewalk in HD. November 6, 2015 is next scheduled. Don't the powers at Att think this would be a good idea for our kids, schools, and ourselves to be able to see and have a greater interest in the Space Program. It's is sorely lacking in support and needs more visibility from the

Question

First Run recordings

I just switched from Time Warner Cable to DirecTV. Yesterday I painstakingly set up all of my favorite series on my DVR to record just the First Runs and not the repeats. It did start the recordings, but in all cases it grabbed the the first episode that appeared which were really old reruns (repeat

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DIRECTV Equipment

349

First run ONLY

How do you record first run only episodes for a series? when I do it i get all episodes from all channels This looks like its been asked for years but I find it hard to believe DirectTV could be that tone deaf. Maybe they are????

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DIRECTV Equipment

Accepted Solution

Official Solution

How could you change payment due dates to the first of themonth?

Social Security disability allotments aren't posted until the first of the month. Is this a ploy to increase your revenue by having your disabled customers incur late-payment charges? For shame. AT&T.

Question

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U-verse TV Account

1.2K

How do we get in touch with corporate, to complain about not having the Hallmark Channel? You say look at the channel line up to find family entertainment, but there is alot out there. But there is alot of trash, like naked and afraid, buying houses

jackslone

commented

10 years ago

to the conversation:

Where is the Hallmark Channel?

I am new to At&t U verus. I was told when I signed up the Hallmark Channel was available. It took me a week to finally realize you don't have it. Very misleading.

Question