Okay - I live in New Orleans (sub-tropical region) so...every time it rains I lose service. This is extremely annoying, because I'd like to see if there are any weather alerts and I have no service..does this happen with everyone? I wish they could take off 25 cents for everytime it goes out, cause

We have had U-verse TV for 5 weeks and it has gone out twice when we had a bad storm. I have done everything to reset/reboot without success. The first time I got it finally restarted by unplugging everything and it eventually came back. Not having such luck today. I am not a fan of U-verse at this

Upgraded to HD (receiver and dish) a few months ago. Never had any problems with our standard dish or receivers previously. Now every time it rains (even a drizzle) we lose signal. First time I called customer service during an outage was told I had to call back when sunny for diagnostics. Just call

When it rains, I lose HD channels with error 771; standard definition channels still work. Loss of the HD channels continues several days after it stops raining and there is blue sky. Where should I look to solve the problem?  Seems like it must be water somewhere; maybe in the connections at the di

I keep losing my signal for more than a couple minutes when it rains or storms in all 4 rooms. Last night, it was out for more than 1 hour with a nasty storm. I am a new DTV customer (90 days now). Is this normal?I talked to a co-worker who lives about 15 miles from me and she didn't have this issue

i mean literally sprinkling and it quits.  when the guy hooked it up a couple months ago he said this shouldn't happen hardly ever.  whats the deal?

Does anyone else ever lose signal constantly with the wind, rain or snow and sometimes it don't even have to be doing anything sometimes and we have to reset our receiver to get our channels again. I'm talking that when the wind varely blows we could lose signal. Always when it rains and sometimes w

if auto pay wasn't canceled it would of came out on July 1st not July 29th yall stole out my account that I canceled

I had my dish installed 3 months ago.  I asked the installer to please put my direct tv dish had been, he did not.  Instead he put it on the roof and now every time  and it rains a lot , I do not have tv.  How much if anything will it cost me to have my dish moved to where I wanted it in the first p

Why is my tv always goes out when rains this is bull crap

My new remote control came with an antenna? I have never had an antenna where does it go?

I guess I'm a little surprised that every time it rains I get a 771 error - kind of limits the ability to watch weather alerts.Is it normal to completely loose signal when it rains? I checked the signal page and everything was zeros. I checked the alignment and it's within 0.1 degrees. Is this just

Hi! I added DIRECTV to my account along with an internet package and was supposed to get a $300 Visa Rewards Card sent to me in the mail. The card never came and it’s been almost 3 months. When I went into the store, they said I should have received an email to activate my card- no email concerning

I have a DVR security camera system that was working grate with the IP address AT&T provided 104.186.124.249  thru 253   Something has happen that has change the IP address to  192.168.1.66And when I try to change the IP address to one of the original provided IP address 104.186.124.249 Thru 253And

Our tv keeps freezing up distorted. It's cable but acts like satalite when it rains. Tried everything including restart, unplugging and nothing helps. Fees went up but quality went down.

We keep loosing channels because you guys are all greedy and raising rates while the tv constantly glitches I am going back to Comcast after my contract is up.. I know they raise rates but no gliching no outage when it snows or rains or loosing channels sick of it

How do I go about going to the movies theater to watch a movie for free

Every time it rains heavy we loose signal on our DirecTV dish. Is there anything we can do to minimize our lost signal?