Today the U-verse signal was being incredibly glitchy. It was so bad, had to contact AT&T by twitter and phone. Technician came in, checked the stuff inside and outside. Replaced both the modem and U-verse reciever. When it was up and running, there was a little glitch. Not long after he left there

How can I provide feedback on a recent service call to my home? I thought ATT would email or text me requesting feedback, but that did not happen. In this case, the service was outstanding, and I want to give credit where it's due.

I agreed to a unnecessary visit that was not to be charged. Even the tech person who came to the house agreed that the issue was on the end between the local channel and DirecTV and not at our house.  It has been charged anyway.   Do not agree to having Directv come to your house

I received an email offering a complimentary service visit. I am wondering if it is legit?

My 8 year old Genie HR44 can transmit to a mini Genie but otherwise isn’t working - no picture or sound on 2 different TVs; multiple troubleshooting attempts- no results. After 4 phone calls to get a replacement and being assured nobody would have to come inside my house —- Nope, I’m told I need a

I have been unable to contact ATT U-verse to get a “house call” sheeded. I have followed ALL online instructions for resetting / restoring service - even changes boxes among different TVs. Now only 1 of 3 TVs receives U-verse signal. I am going to cancel all services unless this gets resolved by 2/5

I apologize in advance if this is not correct forum for this, but once again DirectV Service has done more damage than good and the failure is still present! Up until last week, we had a perfectly working system for 2.5 years. The failure we are now experiencing was an inability to download and reco

I canceled my service a month ago. A couple days ago i removed my dish from the roof. Today DirecTV made me a good offer and I reinstated service.  Customer service person said i could get service back today.  I remounted the antenna,  pointed it correctly,  then called tech support as instructed. 

I just want to pay my damn bill.  I have been trying for two days.  This is getting really frustrating.  Not to mention by bill went up 50 dollars a month.  I find your company very annoying.

While I'm on an extended visit with my parents I'd like to hook my receiver into their existing antenna if possible.  They currently have a slimline 5 LNB with a 4 output multiswitch.  2 of the ouputs are wired to their HR21/700 DVR with B band converters.  A third outplut from the LNB is wired to a

Two men with ID, who knew my name visited me today at my home. 03/31/2020 2:45pm asked me about my satellite dish, asked me about adjusting my plan and lowering my bill. I notified them that I have a “No Soliciting “ sign, they informed me that this would not apply, as they were not selling anything

the sticker on my card says to call a number or visit rewardcenter.att.com/myattrewardcard The link does not work...do you have to do the 800 number to activate these?

We were visited by 2 ATT Uverse "badged" personnel.  They told us that since our house is wired for Uverse, and since ATT bought out Directv; we have to get rid of the dish and go with Uverse.  They scheduled our appt where they'd come and disconnect directv and install the new uverse boxes.  They t

So far - I have 47 posts and many Kudos and replys.  Why am I being listed as a Visitor.

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I get a continuing Error which tells me to come here to the forums.Error "Sorry, we are experiencing some technical difficulties.  Please try again. If technical diffulties persist, please visit our forums for additional information" There is no "additional information" here.

Center ice boasts of "dual feeds". Frequently, not only do they NOT have dual feeds but they present a situation identical to today: The Philadelphia Flyers are at home but the only feed is DirecTV/ATT center ice 778-1 (Colorado Avalanche broadcast). How does this happen? Does anybody understand how

We have tried since April 21, 2020 to have a new receiver installed. First available appointment June 4. ATT called 6 times the week prior to assure we’d be home for the tech. After waiting at home 3+ hours, ATT called to cancel the appointment. No receiver ever arrived. They rescheduled for the fol

I  am in Brazil for a week and using the iPad Uverse mobile app.  When I select watch now it errors out with "Server did not supply reason forthe failure (QP1516) Pleasehelp!  I have already rebooted and reinstalled the app.