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D

New Member

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9 Messages

Sat, Jul 23, 2022 12:02 PM

Unable to get NFL Ticket living in apartment complex

We reside in a large apartment complex in Upstate NY and are not able to have a satellite dish (obviously) yet when I do an address check it says Im not eligible???? Does anyone have any suggestions or answers as to why this would be.

Thanks,

Mike

detuch254

ACE - New Member

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1.5K Messages

20 d前

Since your apartment is classified as an MDU (multi-dwelling unit), perhaps that is why the website says you aren’t eligible. However, in the case that your apartment is facing the southern sky, you may be able to get DIRECTV satellite service on a non-penetrating mount or pole mount. What is your apartment’s current TV service provider and do you have a big-enough balcony and/or area facing south to put a dish on a non-pen mount (does not require drilling holes)?

New Member

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9 Messages

20 d前

No, we are in a 4 story apartment complex and our lease forbids any satelite. 

So the question is if we are forbidden from purchasing or adding a satelite why are we not eligible for streaming Sunday Ticket?

DIRECTVhelp

Community Support

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16.1K Messages

20 d前

Hi @detect302 ,  we want all our customers have the best experience and can enjoy our service.

Let's meet in a Direct Message to take a closer look on this. Please check your DIRECTV Message Inbox (It's the chat icon next to the bell icon in the upper right corner of the Forums)

Nicolle, DIRECTV Community Specialist

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