Contributor
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1 Message
Guide button on TV remote won't work
Neither the "Guide" or "Info" buttons on the TV remote work. Absolutely nothing happens if you press them. No information about the program is presented, and no information about schedules on the channel and nearby channels is presented, either. (The remote works; the batteries were the first thing I checked.)
This happened very suddenly earlier this afternoon.
Any suggestions?
Accepted Solution
Official Solution
mibrnsurg
Expert
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4.3K Messages
10 years ago
Make sure the ATT button top left has been pushed for Uverse control.
Chris
__________________________________________________________
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maxxigramg
Tutor
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4 Messages
8 years ago
I don't have any information on most of the channels on my guide either. Didn't have it last night on recorded shows.
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maxxigramg
Tutor
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4 Messages
8 years ago
Where's this magic Uverse button? On my DVR?
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skeeterintexas
ACE - Expert
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28.3K Messages
8 years ago
Try rebooting your DVR. Hold the oval button in for 5 secs. or until it starts flashing.
Don't mess with old people. The older we get, the less "Life in Prison" is a deterrent.
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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