How to turn off or at least mute those horrible severe weather alerts?

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@robb0995 wrote:


Thank you, thank you, thank you, AT&T for finally silencing these abominations! I saw an alert today that stayed peacefully silent! I got the info but wasn't blasted out of the room!

Even if none of the forum members listen to customers, it's good to know that the company is! Thanks!

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You do realize that 95% of the posters in this forum are customers just like and can do NOTHING about complaints or suggestions?

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@robb0995 wrote:
Hahaha.

Well, it will come as a surprise to many posters that their opinions aren't the word of God! 🙂

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I wonder if possibly the issue was a local one with you robb0995?  When I first had U-Verse installed in 2008, the alerts were at a ear piercing level (okay, okay, not actually enough to blow your eardrum out but annoyingly loud) but about 3 years ago, the level went down to a reasonable level.  So, I wonder if it's a local setting that went haywire?  At any rate, it's good to know that it's not overly loud, now.

BTW - I took the liberty of marking your next to last post as an accepted solution - since it seems that is what you were hoping for,.  Welcome! Don't be a stranger on the forums.

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@OGG wrote:

OK - and the "Community Accepted Solution" was ... what?
I'd like the announcements on my system to be less intrusive as well.
Was the change made Uverse-wide?

Please advise.

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He asked for the annoyingly loud alert to be turned off (which is not possible) or muted and he seems genuinely happy that the sound has been reduced to an acceptable level.  If he does not agree that it's a solution, he can mark it as "not the solution," since he was the OP.  If you are having an issue with loudness - I would recommend that you send a private message to the escalation team at AT&T Customer Care, and someone will get in touch with you.

But thanks for letting me know I can fix the erroneous solution problem!

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@robb0995 wrote:
I should point out that if this forum does not speak for AT&T, then
declaring that the requested solution is "not possible" takes on an air of
authority and finality that misleads many into thinking that they are
getting an official answer.

Obviously, it is possible, as I had no sound on last night's alert, and all
of the supposition about the laws was just that, supposition.

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This is a good place for info on U-Verse.  I was here and on another non-official site called Uverseusers way before I subscribed, since IPTV is way different than "cable."  This is an official AT&T site but many (but not all) answers are given by volunteer subscribers, like myself.  There are often official responses fromn AT&T - in blue.  Emploiyees (in bold orange) can respond but they are speaking for themselves and not AT&T.  Take care.

I too wish to be able to "opt" out of the Alert Messaging system.

I have no problem with the concept or those who wish to stay informed.

I just don't want to be, and I believe I should have the option.

So your big sticking point is the ability to "opt-out"? 

Are there other broadcasters, cable television systems, wireless cable systems, satellite digital audio radio service (SDARS) providers, and direct broadcast satellite (DBS) providers that give their customers that option?

IF so, please share that information.