Contributor

 • 

3 Messages

Monday, September 22nd, 2014 3:35 PM

Looking for ATT Uverse but its not available in our community ..?

HI,

 

I am looking for ATT U-verse but it is  currently not available in my area.

So is there a plan from ATT to provide U-verse in our area, If not please let me know, so that i will look for other service providers:

 

(Edited for customer confidentiality)

 

Thanks.

ACE - Expert

 • 

36.9K Messages

11 years ago

I'm assuming that you went to the check availability tool at  http://www.att.com/u-verse/availability/index.jsp .  Did you click on the Research My Address link?

 

Do any of your nearby neighbors have U-verse?

Have you seen AT&T construction crews laying fiber or constructing cabinets in your area?

 

Award for Community Excellence Achiever*
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Expert

 • 

4.3K Messages

11 years ago


@suren1212 wrote:

HI,

 

I am looking for ATT U-verse but it is  currently not available in my area.

So is there a plan from ATT to provide U-verse in our area, If not please let me know, so that i will look for other service providers:

 

(edited for privacy)

 

Thanks.


Uverse is already in that zip code, have to assume they are not expanding it to your area of the zip code. 😉

 

Chris
__________________________________________________________

Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATTUverse Care (all service problems)
ATT Customer Care(all other problems)
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more

Contributor

 • 

3 Messages

11 years ago

Hi,

 

Thanks for the reply.

 

I did the research but i haven't find my address on that.

I din't see any At&t on my neighbours either.

 

Ours is newly constructed appartments.

(Edited for customer confidentiality)

 

Is there any help can i get from you in setting up the U-verse at the above address.

Contributor

 • 

3 Messages

11 years ago

But its not there in our location may be its there for the zip code 28262.

 

My complete address is this

(Edited for customer confidentiality)

ACE - Master

 • 

1.4K Messages

11 years ago


@suren1212 wrote:

HI,

 

I am looking for ATT U-verse but it is  currently not available in my area.

So is there a plan from ATT to provide U-verse in our area, If not please let me know, so that i will look for other service providers:

(edited for privacy)

 

Thanks.


@suren1212   According to Google Maps (Earth (satellite/aerial view), this is an apartment complex.  Sometimes complex managers have a contract for a single provider.  Check with the building management or send a private message to the escalation team at AT&T Customer Care, and someone will get in touch with you to further research your address.

Award for Community Excellence Achiever*
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

ACE - Expert

 • 

36.9K Messages

11 years ago


@suren1212 wrote:

But its not there in our location may be its there for the zip code  (edited for privacy)


I think you're missing a unit number, because (as a previous reply states) this appears to be an apartment complex.  You should not, however, post the complete address on a public forum like this.  AT&T will not disclose future plans about addresses they may serve in the future.  However, you could request to be notified when your address is ready for service.  Or, if your neighbors in adjacent apartment buildings have it, you could get an address validation case to see why your building doesn't have it.

 

Award for Community Excellence Achiever*
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Scholar

 • 

137 Messages

11 years ago

i have a friend who wants uverse....on her side of the street uverse is not available.....but some of her neighbors across the streets has it.....so she got dtv....for now...maybe after her contract is up in 2 years uverse might be on her side of the street

Community Support

 • 

865 Messages

11 years ago

 

Hi suren1212,

 

We received your private message and are researching your address. Please check your messages to proceed with the details for your address investigation. I recommend submitting a request to be notified if U-verse becomes available in your area. 

 

Notify Me

 

SadathCS

ATTU-verseCare

*I am a DIRECTV employee, and the postings on this site are my own and don't necessarily represent DIRECTV's position, strategies or opinions.

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

1.9K Messages

11 years ago

Uverse was available in my zip code but not on my street for the longest time. Then suddenly their were linemen installing the black units around my house. I got the availability email a month or so later.

NEED HELP?