Contributor
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3 Messages
Looking for ATT Uverse but its not available in our community ..?
HI,
I am looking for ATT U-verse but it is currently not available in my area.
So is there a plan from ATT to provide U-verse in our area, If not please let me know, so that i will look for other service providers:
(Edited for customer confidentiality)
Thanks.
JefferMC
ACE - Expert
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36.9K Messages
11 years ago
I'm assuming that you went to the check availability tool at http://www.att.com/u-verse/availability/index.jsp . Did you click on the Research My Address link?
Do any of your nearby neighbors have U-verse?
Have you seen AT&T construction crews laying fiber or constructing cabinets in your area?
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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mibrnsurg
Expert
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4.3K Messages
11 years ago
Uverse is already in that zip code, have to assume they are not expanding it to your area of the zip code. 😉
Chris
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suren1212
Contributor
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3 Messages
11 years ago
Hi,
Thanks for the reply.
I did the research but i haven't find my address on that.
I din't see any At&t on my neighbours either.
Ours is newly constructed appartments.
(Edited for customer confidentiality)
Is there any help can i get from you in setting up the U-verse at the above address.
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suren1212
Contributor
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3 Messages
11 years ago
But its not there in our location may be its there for the zip code 28262.
My complete address is this
(Edited for customer confidentiality)
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dhascall
ACE - Master
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1.4K Messages
11 years ago
@suren1212 According to Google Maps (Earth (satellite/aerial view), this is an apartment complex. Sometimes complex managers have a contract for a single provider. Check with the building management or send a private message to the escalation team at AT&T Customer Care, and someone will get in touch with you to further research your address.
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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JefferMC
ACE - Expert
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36.9K Messages
11 years ago
I think you're missing a unit number, because (as a previous reply states) this appears to be an apartment complex. You should not, however, post the complete address on a public forum like this. AT&T will not disclose future plans about addresses they may serve in the future. However, you could request to be notified when your address is ready for service. Or, if your neighbors in adjacent apartment buildings have it, you could get an address validation case to see why your building doesn't have it.
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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shewjr
Scholar
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137 Messages
11 years ago
i have a friend who wants uverse....on her side of the street uverse is not available.....but some of her neighbors across the streets has it.....so she got dtv....for now...maybe after her contract is up in 2 years uverse might be on her side of the street
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ATTU-verseCare
Community Support
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865 Messages
11 years ago
Hi suren1212,
We received your private message and are researching your address. Please check your messages to proceed with the details for your address investigation. I recommend submitting a request to be notified if U-verse becomes available in your area.
Notify Me
SadathCS
ATTU-verseCare
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Anonymous
1.9K Messages
11 years ago
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