Teacher

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1 Message

Thursday, March 16th, 2017 9:41 AM

Lost Channels - March 2017

Why should I have to lose the channels that I'm paying for service we need to get this worked out so that we can go back to watching and just some of the program that we were watching

Contributor

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1 Message

8 years ago

U-verse has removed fox8 😡😡😡😡

You need to resolve the problem with station.

Contributor

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1 Message

8 years ago

I didn't reaize this so I'm glad I saw this forum. Thanks for the heads up.

Contributor

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1 Message

8 years ago

I agree. I am tired of being bullied by at&t, sbc or whatever name they choose to use. We have been on basic local programming, paying about $20 a month for them. Now Cleveland channel 19 (CBS station) has been dropped. This is terrible service. Access to DECENT or GOOD customer service does not exist! I called. I was very polite and do not blame the representative because the set up does not allow them to do more than answer questions or see our bill and service. AT&T ,SBC, UVerse/Direct Tv are tyrants and grand at making it impossible to escape their web of deception and false customer service. I want to only keep internet!!! It should not be this difficult. I am filing a complaint with FCC and BBB! Mr. Alexander Graham Bell and his associates over the decades are probably turning over in their graves at this disservice to their legacies!!!! I am not afraid of these tyrants nor ashamed to claim my disgust: Thomas and Deborah 

 

[Edited for privacy-This is a public forum. Please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]

1.9K Messages

8 years ago

Raycom Media Stations are no longer available on AT&T U-Verse. This inconvenience to viewers is part of a broader business strategy to convert AT&T U-Verse customers to DirecTV, because a DirecTV subscription is more profitable. In fact, prior to merging with DirecTV, AT&T U-Verse had zero disruptions due to retransmission consent negotiations. The ongoing blackout of Raycom Media is AT&T U-Verse’s 5th service takedown since the merger.

1.9K Messages

8 years ago

WHAT YOU CAN DO

You can help keep/restore your programming by sending a message to AT&T – and if they won’t listen, consider switching to a provider that cares for our community. Go to www.cablemover.com or www.allconnect.com or www.cabledealfinder.com to find local providers in your area. And remember, you can always receive our station free over-the-air.

ACE - Expert

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36.9K Messages

8 years ago


@Anonymous wrote:

... This inconvenience to viewers is part of a broader business strategy to convert AT&T U-Verse customers to DirecTV, because a DirecTV subscription is more profitable....


Please cite your source for this FUD.

 

Award for Community Excellence Achiever*
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

ACE - Expert

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36.9K Messages

8 years ago


@Anonymous wrote:

Raycom Media Stations are no longer available on AT&T U-Verse....


And AT&T states that the reason for this is:

 


We share your frustration because Raycom is deliberately preventing [station] from reaching your home until Raycom receives a significant increase in fees even though you can still watch its shows for free over-the-air .... We have asked Raycom repeatedly to allow you to watch while we work this business matter out privately, but Raycom continues to refuse. Raycom has suspended its stations from AT&T and other providers’ customers before and also threatened to disconnect others. We can have [station] back into your lineup within moments of Raycom simply granting its permission.


Believe who you want to believe, but it sure seems to me that Raycom is empowered to give you your station within minutes while AT&T has to have Raycom's approval to do so.  So, who's preventing you from seeing your programs?
 

 

Award for Community Excellence Achiever*
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Contributor

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1 Message

8 years ago

I am extremely upset that I have lost my NBC channel on my AT&T U Verse. Most of my favorite shows are on that channel. If this is not resolved soon I am going to another service. You will lose customers big time!

 

Contributor

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1 Message

8 years ago

That is not what the network is putting out on Facebook, they are reporting that it is a move on your part to force customers to switch to Direct TV since it is less expensive to operate! 

Our family is not happy with this at all! 

ACE - Expert

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36.9K Messages

8 years ago


@Susieh wrote:

That is not what the network is putting out on Facebook, they are reporting that it is a move on your part to force customers to switch to Direct TV since it is less expensive to operate! 

Our family is not happy with this at all! 


As I said, you believe who you want to believe, but realize: (1) who has control (Raycom), (2) who went public first (Raycom), and (3) who can end this the quickest (Raycom).

BTW, I am not, nor do I work for, AT&T so I am not making any moves.

 

Award for Community Excellence Achiever*
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Teacher

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6 Messages

8 years ago

They stayed on air while Cableone worked out their deal

Tutor

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11 Messages

8 years ago

Are you kidding me? So two corporate giants are punishing the customers so they can squeeze as much money out of each other as possible. Your "solved" answer is not an answer.  When will the stations return?

Teacher

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10 Messages

8 years ago

I woke up this morning and my favorite News channel was gone. I watch that channel every morning and there are a lot of shows on that channel as well. I have already dropped all but local channels but on the way home from work today I am going to buy a HDTV Antenna and try it out. If it picks up the all the local channels then I am dropping UVerse all together. I really hate it because I like the service.

Tutor

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2 Messages

8 years ago

uverse in Memphis has dropped NBC and I want to know if it will be back in the next 24 hours or if I need to cancel service and get xfinity!

1.9K Messages

8 years ago

Raycom Media Stations are no longer available on AT&T U-Verse. This inconvenience to viewers is part of a broader business strategy to convert AT&T U-Verse customers to DirecTV, because a DirecTV subscription is more profitable. In fact, prior to merging with DirecTV, AT&T U-Verse had zero disruptions due to retransmission consent negotiations. The ongoing blackout of Raycom Media is AT&T U-Verse’s 5th service takedown since the merger.


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